German Speaking Customer Service Representative

1 month ago


Solna Municipality, Sweden Open Infra GmbH Full time
Job Title: German Speaking Customer Service Representative

We are seeking a highly skilled German-speaking customer service representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

You will work closely with our sales and technical teams to ensure that our customers have an outstanding user experience. To succeed in this role, you must have a strong understanding of the German mentality and be a communicative person who enjoys interacting with people. You should be self-motivated, have excellent problem-solving skills, and be able to work under pressure to meet tight deadlines.

Key Responsibilities:
  • Provide exceptional customer service to our German-speaking customers via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Work closely with our sales and technical teams to ensure customer satisfaction
  • Develop and maintain a strong understanding of our products and services
  • Stay up-to-date with industry trends and developments
Requirements:
  • Strong communication skills in German and English
  • Excellent problem-solving skills and ability to work under pressure
  • Self-motivated and able to work independently
  • Strong understanding of the German mentality and culture
  • Ability to work in a fast-paced environment and meet tight deadlines

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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