We are seeking a skilled and customer-focused Helpdesk Specialist to join our team at Coor Service Management. As a Helpdesk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

• Respond to and resolve customer inquiries and issues in a timely and professional manner
• Provide technical support and troubleshooting assistance to customers
• Collaborate with internal teams to resolve complex issues and improve customer satisfaction
• Document and track customer interactions and issues in our CRM system
• Participate in ongoing training and development to stay up-to-date on new technologies and processes

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and analytical skills
• Experience with customer service software and systems
• High school diploma or equivalent required; degree in a related field preferred

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.