Customer Experience Specialist
2 weeks ago
Vår kund söker en Customer Experience Specialist som kan ta hand om det viktigaste av allt - våra användare och kunder. I rollen kommer du att samarbeta med olika avdelningar för att säkerställa en sömlös kundresa från början till slut.
Arbetsuppgifter- Utföra enkla analyser för att förstå kundernas frågor
- Proaktivt hantera problem och förbättra den övergripande kundupplevelsen
- Interagera med kunder och hantera deras förfrågningar genom livechatt, e-post och telefon
- Samarbeta nära med kollegor och externa partners för att lösa ärenden och dela insikter
- Ett proaktivt arbetssätt och en utpräglad känsla för detaljer
- Förmågan att hantera både lugna och intensiva perioder med samma professionalism
- Förmågan att arbeta självständigt såväl som i team
- En genuin vilja att engagera dig med människor
- Ett starkt intresse för finans och investeringar
- Förmågan att trivas i dynamiska miljöer och en vilja att bidra till olika delar av verksamheten
- Mycket goda kunskaper i svenska, både i tal och skrift
- Möjligheten att vara en del av ett team som har ägandeskap för sitt eget arbete
- Uppskattning för din expertis och ditt bidrag från första dagen
- Stora möjligheter till personlig och professionell utveckling
- Möjlighet att ta del av aktieprogram
- En konkurrenskraftig lön som speglar dina kvalifikationer och erfarenheter
- Ett komplett utbud av arbetsverktyg samt möjlighet att välja mobiltelefon
- Generösa hälsoförmåner
- Hälso-, skade- och livförsäkring
- Betald föräldraledighet för att stödja balansen mellan arbete och privatliv
- Tjänstepension ITP1
- 30 dagars semester
Vår kund är en arbetsgivare som värdesätter mångfald och inkludering. Alla kvalificerade kandidater kommer att beaktas för anställning utan hänsyn till kön, könsidentitet eller uttryck, nationalitet, religion eller andra övertygelser, funktionshinder, sexuell läggning eller ålder.
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Customer Experience Specialist to Samsung
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist to Samsung
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Customer Experience Specialist
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Customer Experience Specialist
3 weeks ago
Stockholm, Stockholm, Sweden Mirapeople Full timeOm rollenVi söker en Customer Experience Specialist till vårt team på Mirapeople. I rollen som Customer Experience Specialist kommer du att vara en viktig del av vårt team och arbeta nära våra kunder för att säkerställa en sömlös kundresa.ArbetsuppgifterInteraktion med kunder: Du kommer att interagera med kunder genom livechatt, e-post och telefon...
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Customer Experience Specialist
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Customer Experience Representative
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