Customer Experience Specialist

6 days ago

Stockholm, Stockholm, Sweden Mirapeople Full time
Om rollen

Vi söker en Customer Experience Specialist till vårt team på Mirapeople. I rollen som Customer Experience Specialist kommer du att vara en viktig del av vårt team och arbeta nära våra kunder för att säkerställa en sömlös kundresa.

Arbetsuppgifter
  • Interaktion med kunder: Du kommer att interagera med kunder genom livechatt, e-post och telefon för att lösa deras frågor och problem.
  • Analyser och problemlösning: Du kommer att utföra analyser för att förstå kundernas frågor och proaktivt hantera problem för att förbättra den övergripande kundupplevelsen.
  • Samarbete med team: Du kommer att samarbeta nära med kollegor och externa partners för att lösa ärenden, dela insikter och bygga en starkare och mer kundfokuserad arbetsmiljö.
Krav
  • Proaktivt arbetssätt: Du har ett proaktivt arbetssätt och en utpräglad känsla för detaljer.
  • Förmåga att hantera trygga och intensiva perioder: Du har förmågan att hantera både lugna och intensiva perioder med samma professionalism.
  • Förmåga att arbeta självständigt och i team: Du har förmågan att arbeta självständigt såväl som i team, med förståelsen att de bästa resultaten uppnås genom en balans mellan båda.
  • Genuin vilja att engagera dig med människor: Du har en genuin vilja att engagera dig med människor.
  • Starkt intresse för finans och investeringar: Du har ett starkt intresse för finans och investeringar.
  • Förmåga att trivas i dynamiska miljöer: Du har förmågan att trivas i dynamiska miljöer och en vilja att bidra till olika delar av verksamheten, med ett tydligt fokus på service.
  • Mycket goda kunskaper i svenska: Du har mycket goda kunskaper i svenska, både i tal och skrift.
Vad vi erbjuder
  • Möjlighet att vara en del av ett team: Du kommer att vara en del av ett team som har ägandeskap för sitt eget arbete.
  • Uppskattning för din expertis: Du kommer att få uppskattning för din expertis och ditt bidrag från första dagen.
  • Stora möjligheter till personlig och professionell utveckling: Du kommer att ha stora möjligheter till personlig och professionell utveckling.

  • Customer Experience Specialist to Samsung

    6 days ago

    Stockholm, Stockholm, Sweden The Learning Experience #398 Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Samsung Nordic. As a key member of our organization, you will play a pivotal role in shaping the online journey for our customers.Key ResponsibilitiesOwn and optimize the customer journey across our B2B sites and partner platforms.Align with stakeholders to...

  • Customer Experience Specialist

    1 week ago

    Stockholm, Stockholm, Sweden Trustly Full time

    About the RoleAs a Customer Experience Specialist at Trustly, you will be part of an international team dedicated to delivering exceptional service to our customers. Your primary responsibility will be to identify and resolve technical and non-technical issues related to payment transactions, ensuring a seamless experience for our customers.Key...

  • Customer Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Hiroy Ab Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Hiroy Ab. As a key member of our digital experience team, you will play a crucial role in enhancing the digital journey for our customers and partners.Key ResponsibilitiesOptimize Customer Journeys: Take ownership of our enhanced partnership program site and B2B...

  • Customer Experience Specialist

    1 week ago

    Stockholm, Stockholm, Sweden SAVR Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Experience Specialist to join our dynamic team at SAVR. As a key player in our fast-growing startup environment, you will have the opportunity to make a real impact and contribute to the success of our customers.Key ResponsibilitiesProvide exceptional customer support and service through...

  • Implementation Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Pigello Full time

    About the RolePigello is seeking an experienced Implementation Specialist to join our team in Stockholm. As an Implementation Specialist, you will play a key role in onboarding new customers and ensuring a smooth implementation process.Key ResponsibilitiesLead the implementation process for new customers, ensuring a high-quality and efficient onboarding...

  • Customer Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Trustly Full time

    About TrustlyTrustly is a leading fintech company that specializes in online payments and digital banking solutions. Our mission is to provide a seamless and secure payment experience for consumers and businesses alike.About the Consumer Service TeamThe Consumer Service team at Trustly is responsible for delivering exceptional customer service to our B2C...

  • Customer Experience Specialist

    5 days ago

    Stockholm, Stockholm, Sweden The Workers of First Impression AB Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at The Workers of First Impression AB. As a key member of our organization, you will play a pivotal role in shaping the online journey for our customers.Key Responsibilities:Optimize Customer Journey: Own the sites and ensure that our digital interfaces are...

  • Customer Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden The Wofi AB Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at The Wofi AB. As a key member of our organization, you will play a pivotal role in shaping the online journey for our customers.Your mission will be to ensure that our digital interfaces are not only user-friendly and accessible but also a pleasure to navigate....

  • Customs Specialist Scandinavia

    1 week ago

    Stockholm, Stockholm, Sweden PuroClean Certified Restoration Specialist of Auburn Full time

    Job SummaryWe are seeking a highly skilled Customs Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a Customs Specialist, you will play a critical role in ensuring compliance with customs regulations and procedures.Key ResponsibilitiesRe-examine and verify customs declarations to ensure accuracy and...

  • Loyalty and Customer Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time

    About the RoleWe are seeking a highly skilled Loyalty and Customer Experience Specialist to join our team at MultiMind Bemanning AB. As a key member of our organization, you will play a vital role in driving customer loyalty and retention initiatives for our client Samsung.Key ResponsibilitiesDevelop and Execute Loyalty Initiatives: Design and implement...

  • Customer Service Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Icaniwill Ab Full time

    About Icaniwill AbWe are a fast-growing, online-based sports fashion company creating innovative and functional sportswear for men and women. Our company culture values new ideas and personal development, and we strive to create an environment with both challenges and support from others.Job SummaryWe are seeking a highly organized and structured individual...

  • Customer Experience Specialist to Samsung

    6 days ago

    Stockholm, Stockholm, Sweden Digitalenta Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Digitalenta. As a key member of our organization, you will play a pivotal role in shaping the online journey for our customers and partners.About the TeamOur team is comprised of experienced professionals who are passionate about delivering exceptional online...

  • Customer Experience Specialist

    1 week ago

    Stockholm, Stockholm, Sweden ZEEKR Europe Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor at ZEEKR Europe. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales of our electric vehicles.Key ResponsibilitiesCustomer Expertise: Be the go-to expert on...

  • Customer Experience Specialist

    3 days ago

    Stockholm, Stockholm, Sweden The Wofi AB Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Samsung Nordic. As a key member of our digital team, you will play a pivotal role in shaping the online journey for our customers.Key ResponsibilitiesOwn the Sites and Optimize the Customer Journey: Ensure that our digital interfaces are user-friendly,...

  • Customs Specialist

    1 week ago

    Stockholm, Stockholm, Sweden Poolia PR AB Full time

    About the PositionWe are seeking a highly skilled Customs Specialist to join our team at Poolia PR AB. As a Customs Specialist, you will play a crucial role in ensuring our client's logistics operations run smoothly and efficiently.Key ResponsibilitiesLead and coordinate collaboration with 4PL, carriers, and customs brokers to ensure quality in parties'...

  • Customer Experience Representative

    1 week ago

    Stockholm, Stockholm, Sweden Tesla Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Customer Experience Specialist at Tesla. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the success of our business.Key ResponsibilitiesCustomer...

  • Customer Experience Representative

    5 days ago

    Stockholm, Stockholm, Sweden SAVR Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Experience Specialist to join our dynamic team at SAVR. As a key player in our fast-paced startup environment, you will be responsible for delivering exceptional customer support and service, ensuring a seamless customer journey from start to finish.Key ResponsibilitiesProvide expert...

  • Customer Support Specialist

    1 week ago

    Stockholm, Stockholm, Sweden QASA Full time

    Join Our Team as a Customer Support SpecialistAbout the RoleWe are seeking a highly motivated and service-oriented individual to join our growing customer support team at Qasa. As a Customer Support Specialist, you will be the face of our company, handling customer inquiries and providing exceptional service through our issue-tracking and chat systems.Key...

  • Customer Experience Specialist

    6 days ago

    Stockholm, Stockholm, Sweden The Workers of First Impression AB Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at The Workers of First Impression AB. As a key member of our organization, you will play a pivotal role in shaping the online journey for our customers.Key Responsibilities:Own the Sites: Optimize the customer journey and ensure that our digital interfaces are...

  • Customer Support Specialist

    2 days ago

    Stockholm, Stockholm, Sweden Newsec Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Support team at Newsec. As a Customer Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle incoming inquiries and requests from clients via phone,...