Floor Manager
3 weeks ago
We are seeking an experienced Floor Manager to join our team at Weekday. In this role, you will be responsible for leading a team of sales assistants and driving sales through exceptional customer service and styling advice.
About the JobThis is a full-time position with an estimated salary range of $60,000 - $80,000 per year, depending on location and experience. The ideal candidate will have prior retail or customer-facing experience and be fluent in English. You will also need to be able to take independent initiative, addressing business and customer demands with efficiency and effectiveness.
Responsibilities- Lead a team of sales assistants to achieve excellent standards of service and drive sales through effective styling advice and product knowledge.
- Analyse selling information and work with the store manager to maximise sales.
- Develop and implement sales strategies to increase sales and improve customer satisfaction.
- Support recruitment and ensure induction and training of new starters is carried out.
- Assist the Store Manager in identifying future talents and putting together development plans to support their progression.
- Oversee store operations and ensure they are running smoothly and efficiently.
- Prior retail or customer-facing experience.
- Fluent in English.
- Ability to take independent initiative and address business and customer demands with efficiency and effectiveness.
- Results-focused and enjoy multitasking.
We offer competitive benefits and extensive development opportunities around the globe. As a Floor Manager at Weekday, you will receive a staff discount card, usable on all H&M Group brands in stores and online, as well as inclusion in our H&M Incentive Program – HIP.
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