
Digital Customer Engagement Expert
19 hours ago
In this leadership role, you will be responsible for managing and leading the Swedish CRM Team across all brands, as well as key/high profile CRM projects alongside the Head of Customer Engagement.
You will drive continued optimisation and success across the Swedish CRM team with strong project management, data analytics & organisational skills.
About the Responsibilities:
- Execution of CRM strategies across multiple brands, ensuring alignment with overall business objectives.
- Utilising data sources to gain insights into player behaviour, market performance, and campaign performance, translating into meaningful actions.
- Cross-functional collaboration with teams such as marketing, telesales, VIP, and CX to align CRM initiatives with broader organisational initiatives.
- Drive continuous improvement and innovation in CRM practices, processes, and technologies.
About the Requirements:
- Excellent knowledge of English.
- Fluent in Swedish.
- Marketing mindset and analytical traits.
- Experience managing a team.
- CRM experience is a must.
- Methodical and structured.
- Social and loves working in a multi-cultural environment.
-
Customer Engagement Specialist
1 day ago
Stockholm, Stockholm, Sweden Novartis Farmacéutica Full timeAbout the JobThe Omnichannel Experience Manager is responsible for executing and optimizing customer engagements in digital channels. This role focuses on developing and executing engaging and personalized customer engagement initiatives across various digital platforms.Developing Customer Engagement Initiatives: Create and implement engaging and...
-
Pharma Digital Marketing Expert
1 day ago
Stockholm, Stockholm, Sweden Novartis Farmacéutica Full timeAbout the RoleThe Digital Marketing Manager will focus on executing and optimizing customer engagements in digital channels. This role plays a critical part in developing and executing engaging and personalized customer engagement initiatives across various digital platforms.Developing Customer Engagement Initiatives: Create and implement engaging and...
-
Customer Engagement Specialist
7 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeUnlock the Power of Customer MarketingCultivating a loyal customer base is at the heart of our business strategy. As a key leader within our marketing team, you will be responsible for designing and implementing programs that engage customers, drive brand loyalty, and foster advocacy. Your mission is to create a community that resonates with our audience and...
-
Digital Product Management Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are seeking a highly skilled Digital Product Management expert to join our team in Stockholm. As an Associate Digital Experience Lead, you will play a key part in evolving the Amex Experiences App and digital tools, enhancing the way our Card Members connect with their membership and boosting engagement and loyalty.
-
Digital Customer Experience Specialist
23 hours ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full timeAbout UsWe are Proactive Digital Advisory, dedicated to creating innovative and engaging digital customer experiences. Our cross-functional agile team integrates strategic business logic into digital touchpoints, anticipating customer needs to deliver seamless digital journeys.As a Front End Developer in our team, you will contribute to building smooth and...
-
Head of Customer Engagement Strategy
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeCustomer Success at MercellWe are committed to providing exceptional customer experiences that drive retention, satisfaction, and growth. As Group Director of Customer Success / Group Director of Account Management, you will play a key role in leading and developing our Customer Success function across multiple countries.Your primary responsibility will be...
-
Customer Engagement Strategist
3 days ago
Stockholm, Stockholm, Sweden American Express Full timeWe're committed to providing our customers with the best possible experience. As a key member of our Digital Capabilities team, you'll play a critical role in shaping this journey from concept to execution.You'll be responsible for coordinating digital initiatives to maintain a unified approach across markets. This will involve working closely with various...
-
Customer Experience Expert
5 days ago
Stockholm, Stockholm, Sweden Tesla Full timeLeadership RoleWe are seeking a seasoned Customer Experience Expert to lead our retail store team. As a key member of our leadership team, you will be responsible for driving business growth, leading a dynamic store team, and ensuring exceptional customer experiences.Your primary focus will be on sales performance, team management, and operational...
-
Customer Success Specialist
5 days ago
Stockholm, Stockholm, Sweden Proposales AB Full timeWe are Proposales AB, a game-changing startup revolutionizing the way hotels create and send business proposals. We're on an ambitious journey disrupting the status quo with a product that fundamentally changes the daily workflow for our customers.We're looking for a customer-centric Cross-Sell Expert who can help clients achieve their desired outcome with...
-
Cybersecurity and Compliance Expert
1 day ago
Stockholm, Stockholm, Sweden StaffHost digital Full timeWe are looking for a talented professional to join our team as a Security & Compliance Specialist at StaffHost digital.About the RoleThis role requires a proactive and analytical individual with a deep understanding of legislation, compliance, and security, who can work independently and take responsibility for their tasks.Key Responsibilities:Develop and...
-
Digital Marketing Manager
1 day ago
Stockholm, Stockholm, Sweden Novartis Farmacéutica Full timeAbout the RoleThe Customer Engagement Specialist will focus on executing and optimizing customer engagements in digital channels. This role plays a critical part in developing and executing engaging and personalized customer engagement initiatives across various digital platforms.Digital Channel Execution: Develop and execute engaging and personalized...
-
Customer Experience Expert
3 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe're a Customer Journey tech organization that's dedicated to delivering exceptional customer experiences.Our goal is to ensure seamless customer experiences through accelerated test automation efforts.We're seeking a Customer Experience Expert to lead our QA processes and work closely with cross-functional development teams and product owners.This role...
-
Digital Transformation Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are seeking a seasoned Digital Transformation Expert to lead our efforts in enhancing workplace digital experience. As a key member of our team, you will be responsible for driving initiatives from start to finish and collaborating with stakeholders to deliver tailored solutions.Key ResponsibilitiesGather requirements from various internal...
-
B2B Digital Marketing Expert
5 days ago
Stockholm, Stockholm, Sweden Yubico Full timeB2B Digital Marketing Expert OpportunityWe are seeking a B2B Digital Marketing Expert to join our team at Yubico. As a B2B Digital Marketing Expert, you will be responsible for developing and executing paid digital marketing campaigns to drive growth and optimize performance across various paid media channels.About the Role:This role requires a knowledgeable...
-
Digital Transformation Expert
2 hours ago
Stockholm, Stockholm, Sweden SAP SE Full timeThe Digital Transformation Expert position at SAP SE is ideal for individuals who want to make a significant impact in shaping the future of enterprise technology. As a key member of our team, you will be responsible for developing comprehensive enterprise architecture models for customers and providing expert guidance on RISE with SAP methodology and Clean...
-
Customer Success Architect
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeCelaris, a global leader in process mining technology and a rapidly growing SaaS firm, is seeking an experienced Customer Success Architect to spearhead its growth strategy. As a key member of the broader value engineering team, you will play a crucial role in driving business transformation with strategic customers.The Role:You will lead extensive teams of...
-
Digital Transformation Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSocial network you want to login/join with:We are a global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. Our mission is to unlock productivity by placing data and intelligence at the core of business processes.The Team:We believe there is a massive opportunity to drive value for our customers by spearheading...
-
Digital Transformation Expert
1 hour ago
Stockholm, Stockholm, Sweden Tieto Full timeClient Director - Unlocking Digital PotentialTietoevry Care is at the forefront of digital transformation in the healthcare sector, driving innovation and growth through cutting-edge solutions. As a Client Director, you will play a pivotal role in developing customer accounts and market presence, leveraging your expertise to drive strategic partnerships and...
-
Business Development and Engagement Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a Business Development and Engagement Expert to join our team at TN Sweden. This role will involve developing and implementing business development and engagement strategies to drive growth and success within our Cross KIC Education Cluster.About the RoleThe successful candidate will have a strong background in business development and...
-
Salesforce Marketing Expert
20 hours ago
Stockholm, Stockholm, Sweden Tobii Dynavox AB Full timeJob DescriptionWe are looking for a highly skilled Salesforce Marketing Expert to join our growing global marketing team at Tobii Dynavox AB. In this role, you will create Salesforce automation campaigns that track customer engagement at all digital touchpoints and tailor communication to support them by using Salesforce Sales Cloud, Marketing Cloud, and...