
Computer System Troubleshooter
4 days ago
Job Description
We are seeking a skilled Computer System Troubleshooter to join our team at DELTACLASS TECHNOLOGY SOLUTIONS LIMITED.
This is a fantastic opportunity for someone who is passionate about providing exceptional IT support services and has a strong background in desktop technical issues.
Main Responsibilities:
- Identify and resolve technical issues related to desktop systems, printers, and other computer hardware.
- Collaborate with vendors to resolve complex technical problems related to audio/visual equipment, smart devices, and telecoms systems.
- Provide regular updates on issue status and resolution to customers and internal stakeholders.
- Support the installation, upgrade, and troubleshooting of various software applications, including Microsoft Office 2010 and Cisco Jabber.
- Perform routine maintenance tasks on computer hardware and peripherals.
- Diagnose and remediate technical issues associated with network connectivity and workstation hardware/software.
Requirements:
- Strong knowledge of desktop operating systems, including Windows XP, Windows 7, Windows 8.1, and Windows 10.
- Proficiency in using diagnostic tools to troubleshoot technical issues.
- Broad experience in IT with a solid understanding of networks, servers, audio/visual, smart devices, and telecoms.
- Excellent problem-solving and communication skills.
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