IT Helpdesk Technician

10 hours ago

Jönköping, Jönköping, Sweden Smartedge It Solution PVT LTD Full time

We are seeking an experienced IT Helpdesk Technician to join our team at Smartedge It Solution PVT LTD.

Job Responsibilities

The successful candidate will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues.

  • Work with vendors to remediate complex AV issues as needed.
  • Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010.

Requirements:

  • Bachelor's Degree or equivalent in Computer Science or related field.
  • CompTIA A+, Microsoft Certified Professional (MCP) or better.
  • Minimum of 18 months of IT experience.

We offer a competitive salary and a dynamic work environment.

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