Client Experience Manager

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

In this full-time position as a Client Experience Manager, you will report to the Ecommerce Operations & Customer Experience Team Lead. As the first point of contact for our customers, you will provide exceptional, personalized customer service across all our channels.

Your key responsibilities will include delivering timely service, collaborating with logistics teams, sharing customer insights, engaging in sales activities, and contributing to TOTEME's social and environmental sustainability strategy.

We value reliable, responsible, and punctual individuals with strong verbal and written communication skills. A passion for TOTEME and commitment to customer satisfaction are essential qualities for success in this role.



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