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Retail Network Management Professional

1 week ago


Gothenburg, Västra Götaland, Sweden Lynk & Co Full time

Transforming Commercial Operations

We are driving the transformation of commercial operations in Sweden towards a Dual Distribution model, which integrates sales through authorized retailers, direct sales, and our online channel.

Your Role

  • You will be responsible for supporting the growth and development of our retailer and service network, ensuring it meets the needs of our customers and stays ahead of the competition.
  • You will work closely with our retailers and workshops to establish strong communication channels and represent their interests in key projects.
  • You will also support business development initiatives, ensuring that our partnerships remain sustainable and profitable for both parties.
  • In addition, you will coordinate with various teams to ensure our retail partners meet company standards and deliver exceptional customer experiences.
  • You will execute the onboarding process for new retail partners, providing them with comprehensive training on our policies, products, and operational standards.
  • Furthermore, you will provide support for aftersales services, including warranty, returns, repairs, and customer service programs.