
Strategic Account Lead
4 days ago
Mission and Vision
Mentimeter AB strives to revolutionize the way presentations are experienced.
Our GoalWe aim to create a platform where presenters can engage their audiences in meaningful conversations, leading to better outcomes and increased collaboration.
About this RoleWe're seeking an experienced professional to oversee the success and growth of our largest clients in EMEA and globally.
Key Responsibilities:- Strategic Account Management
- Develop tailored account strategies to drive growth, retention, and customer satisfaction across key accounts in EMEA.
- Serve as primary point of contact for strategic accounts, ensuring seamless client experience.
- Client Growth & Retention
- Drive customer engagement models to ensure deep customer value and success.
- Identify opportunities for expansion within existing accounts, driving cross-selling and upselling initiatives.
- Foster deep client relationships to ensure long-term partnerships and maintain high customer satisfaction.
- Lead retention & growth teams providing guidance, mentorship, and support to ensure high performance and client focus.
- Collaborate closely with Sales, Product, and Marketing teams to align on client strategies, product roadmaps, and feedback loops.
- Performance & Metrics Management
- Monitor account performance and client success metrics, using data-driven insights to refine strategies and drive results.
- Provide regular reports and updates to senior leadership on account health, growth opportunities, and potential risks.
- Market Analysis & Strategic Input
- Analyze market trends, customer needs, and competitive positioning in EMEA to identify growth opportunities.
- Represent Mentimeter AB at key industry events, conferences, and client engagements.
- Contract Management & Negotiation
- Lead contract renewal negotiations and manage terms that align with client needs and company objectives.
- Ensure account strategies are aligned with legal, compliance, and financial considerations.
- 10+ years experience selling towards Enterprise clients.
- 5+ years of experience in strategic account management and leadership roles within SaaS industry.
- Proven success in driving growth and retention across enterprise-level accounts.
- Strong knowledge of value-based selling and frameworks like MEDDPICC.
- Strong background in leading and developing high-performing teams.
- Excellent relationship-building skills with ability to engage at all organizational levels.
- Analytical mindset with ability to leverage data to inform strategic decisions.
- Strong communication, negotiation, and stakeholder management skills.
- Fluent in English (German is a plus).
- Opportunity to lead and shape strategic account initiatives in a dynamic SaaS company.
- Collaborative culture focused on innovation and long-term success.
- Continuous professional development opportunities in a fast-paced environment.
- Competitive compensation and benefits package tailored to individual success and growth.
Culture at Mentimeter AB
We strive to create an inclusive environment where everyone feels safe, valued, and empowered to contribute their ideas and perspectives. We welcome applicants from diverse backgrounds, including women, people of color, LGBTQ+, individuals with disabilities, and formerly incarcerated people. A college degree is not strictly required.
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