Client Success Strategist

6 days ago


Stockholm, Stockholm, Sweden Work Shop Full time

Drive Client Performance

We are seeking a Proven Client Delivery Expert to oversee client profitability, manage budgets, and drive business growth.

This role involves coordinating internal and external teams to ensure project success. As the primary contact for key clients, you will build strong relationships with stakeholders and provide regular business updates.

Key Responsibilities:

  • Client Growth & Profitability: Own and manage growth, profitability, and budgets for assigned clients.
  • Client Relationship Management: Act as the lead point of contact for all client-related matters across services.
  • Delivery Oversight: Lead and enhance delivery processes to maximize performance and customer satisfaction.
  • Business Coordination: Coordinate internal and external teams to ensure projects remain within scope, schedule, and budget.

Qualifications:

  • Experience: 3+ years of account management experience, 2+ years of project management experience, and previous management experience is highly valued.
  • Educational Background: Bachelor's or Master's degree in a relevant field (e.g., Business, Communication, Marketing).
  • Skills: Strong verbal and written communication skills, proven ability to manage multiple client projects efficiently, business development mindset, and fluent English.

Innovative Solutions

WorkShop is a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experiences. We offer a complete portfolio of services including data & insights, concept, field marketing, and more. Join our team and explore your potential through unique projects, pop-ups, store concepts, or brand ambassador programs.



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