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Client Success Strategist

1 week ago

Stockholm, Stockholm, Sweden TN Sweden Full time

As a Client Value Partner, you will be a key addition to our broader Value Engineering team, playing a crucial role in Celonis' growth strategy. Your mission will be to drive data-driven business transformation with our most strategic customers, leading extensive teams of Celonis experts to ensure success and satisfaction.

You will develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives. You will also ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams. Your responsibilities will include mentoring customers on organization design, providing guidance and support for team members, and driving measurable business impact.

This role requires a minimum of 10 years of relevant customer success, strategy consulting, or related experience in Industry. You will have strong experience working for or within the Pharma & Life-Sciences space, being familiar with current challenges, strategic direction, and ongoing initiatives. You will also possess a natural and consultative approach when engaging with senior executives.

We offer the unique opportunity to work with industry-leading process mining technology, investment in personal growth and skill development, great compensation and benefits packages, and a global and growing team of Celonauts from diverse backgrounds.