Commercial Excellence Specialist

7 hours ago


Stockholm, Stockholm, Sweden Hs Mittweida Full time

Job Overview

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  • This role is centered around driving commercial excellence in our digital business, focusing on e-commerce strategy and data analysis to maximize profitable selling and strengthen our brand.
  • As a Commercial Excellence Specialist, you will be responsible for analyzing sales, customer, and traffic data to deliver actionable insights that drive business decisions and growth.
  • You will work closely with our franchise partners, leading analysis projects, and developing reports, frameworks, methods, and best practices to ensure alignment and progress within the area of digital commercial analysis.
  • Your expertise in web analytics and A/B testing tools, such as Power BI, Google Analytics, Content Square, SQL, Optimizely, etc., will enable you to provide recommendations and support decision making based on evaluation of business needs, data, and performance.
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Key Responsibilities

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  • Collect and analyze sales, customer, and traffic data to deliver insights and actions on digital experience and performance.
  • Work on a broad variety of challenges, turning strategic business questions into actionable insights, providing recommendations and supporting decision making based on evaluation of business needs, data, and performance.
  • Execute and set full process digital analysis from budget, forecast to final execution and sales follow up.
  • Collaborate with relevant stakeholders to secure alignment and progress within the area of digital commercial analysis. Upskill our franchise partners in data-driven e-commerce.
  • Develop and build reports, frameworks, methods, and WoW based on knowledge and best practices and share/drive insights in communities, L&D and playbooks.
  • Contribute to global digital growth through securing an exceptional digital customer experience and commercial excellence that adds customer value, maximizes profitable selling, and strengthens our brand.
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Qualifications

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  • An educational background in a related field such as Business, Engineering, Marketing, Economics, or a relevant discipline.
  • 4+ years' experience working in commercially oriented e-commerce/digital roles and have experience driving business results.
  • Strong stakeholder management, excellent communication skills, and skilled in translating and explaining complex data analysis to non-technical and/or senior stakeholders.
  • Knowledge of web analytics and A/B testing tools, such as Power BI, Google Analytics, Content Square, SQL, Optimizely, etc.
  • Experience conducting analysis and utilizing insights to develop a deep understanding of our business and creating results.
  • The ability to drive change across large communities and lead larger initiatives, including new ways of working, processes, and adoption of best practices to secure growth.
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About Us

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H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.



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