Leveransledare inom Managed Services Provider

2 days ago


Solna Municipality, Sweden TN Sweden Full time

Vi letar efter en erfaren Leveransledare inom Managed Services Provider för att hjälpa oss att utveckla vår service. Rollen innebär ansvar för att planera och leda leveransen av våra tjänster till kunder.

Som Leveransledare inom Managed Services Provider arbetar du nära våra kunder för att förstå deras behov och önskemål. Du är ansvarig för att uppfylla de krav och standarder som vi har för vår service.

Uppdragets syfte

Uppdraget syftar till att säkerställa en långsiktig och framgångsrik leverans av våra tjänster. För att nå detta mål måste du vara väl förtrogen med våra processer och procedurer, samt ha förmågan att kommunicera effektivt med både internt och externt.

Rollen

Rollen som Leveransledare inom Managed Services Provider innebär bland annat att:

  1. Planera och leda leveransen av våra tjänster
  2. Arbeta nära våra kunder för att förstå deras behov och önskemål
  3. Ansvara för att uppfylla de krav och standarder som vi har för vår service
  4. Samverka med andra enheter och funktioner inom organisationen
  5. Utföra analyser och kartläggningar för att identifiera möjliga förbättringsområden


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