![Abbott Laboratories](https://assets.phenompeople.com/CareerConnectResources/ABLAUS/images/job_logo_config-1600583224835.png)
High-Tech Service Specialist
2 days ago
Abbott Laboratories is a global leader in the healthcare industry, dedicated to improving lives through innovative products and technologies. With over 125 years of experience, we've developed a wide range of solutions that span nutrition, diagnostics, medical devices, and pharmaceuticals.
We're committed to helping people live their best possible life through the power of health. Our mission is to understand that good health is the first step to living a fulfilling life. We strive to create technologies that keep hearts healthy, nourish bodies at every stage of life, and bring people information, medicines, and breakthroughs to manage their health.
The Role
As a Technical Service Specialist, you'll play a vital role in ensuring our customers receive exceptional service. You'll be responsible for performing field service, planned maintenance activities, hardware and software upgrades, and providing first-line support. This will involve assisting with installations and deinstallations, troubleshooting technical problems, and identifying customer needs to propose solutions and resolve problems effectively.
This position requires you to be self-driven and dedicated to keeping instruments running and customers satisfied. You'll need to maintain a high level of customer satisfaction and accountability while working independently and as part of a team.
Key Responsibilities:
- Schedule and perform planned maintenance (PM) activities.
- Troubleshoot technical problems and perform hardware and software upgrades.
- Assist with instrument installations and deinstallations.
- Provide phone support to customers and first-line service to Abbott Ambassadors.
- Identify customer needs, propose solutions, and resolve problems.
- Provide service reports and documentation to the customer after service.
Qualifications:
To succeed in this role, you'll need:
- Bachelor's degree or equivalent experience required. A degree in medical, electrical, mechanical, or medical technology is preferred.
- Experience in establishing a "Best in Class" Customer Support with a focus on continuous improvement and KPIs.
- Strong analytical, technical, and innovative skills.
- Excellent organizational and administrative abilities.
- Results-oriented with a strong attention to detail and quality.
- Ability to assimilate technical information and drive resolution of issues.
- Proficiency in using analytical tools and software.
What We Offer:
At Abbott Laboratories, we provide a dynamic and pleasant working environment, excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities, and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees.
-
IT Service Management Specialist
7 days ago
Solna Municipality, Sweden PostNord Group AB Full timeJob Description:We are seeking a skilled IT Service Management Specialist to join our team at PostNord Group AB. The ideal candidate will have experience in incident management and strong leadership skills.Key Responsibilities:Drive and follow up on high-priority and escalated incidents.Collaborate with Technical Resolution Groups to diagnose and resolve...
-
Service Specialist
3 days ago
Solna Municipality, Sweden TN Sweden Full timeJob DescriptionThe role of Technical Service Specialist requires a dedicated and skilled individual to perform field service, planned maintenance activities, hardware and software upgrades, and provide first-line support. The position involves frequent traveling across Sweden and the Nordics.Schedule and perform planned maintenance activities.Troubleshoot...
-
High Voltage Systems Specialist
4 days ago
Stenungsund Municipality, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly experienced High Voltage Systems Specialist to join our team and contribute to the design and implementation of electrical systems for industrial processes.Design and implement high voltage electrical systems, including motor control centres and distribution systems.Develop and maintain technical documentation,...
-
High Voltage System Specialist
2 days ago
Stenungsund Municipality, Sweden COWI Full timeShape the Future with UsWe are a dynamic team of professionals who share a passion for creating innovative solutions that make a positive impact on people's lives. As a High Voltage System Specialist, you will be responsible for designing and developing high-voltage electrical systems, ensuring they meet the highest standards of safety, reliability, and...
-
Technical Service Specialist
3 weeks ago
Solna, Sweden Abbott Laboratories Full timeAbbott Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition,...
-
Contact Center Team Lead Specialist
17 hours ago
Solna Municipality, Sweden Fortum Full timeFortum is looking for a talented Contact Center Team Lead Specialist to join our team in Solna.About the roleAs a Team Lead Specialist, your key responsibilities will be:Coaching and developing team members.Driving high performance and meeting organizational goals.Collaborating with colleagues to foster a positive work environment.Ensuring adherence to...
-
Digital Transformation Specialist
17 hours ago
Solna Municipality, Sweden Tieto Full timeTake your career to the next level as a ServiceNow Architect at Tietoevry Tech Services.Job OverviewWe are seeking an experienced IT professional to lead the planning, design, solution, and delivery of ServiceNow implementations. As a key member of our team, you will work closely with clients to understand their needs and develop tailored solutions that...
-
Modern Tech Stack Specialist
1 day ago
Solna Municipality, Sweden PostNord AB Full timeJoin Our Agile TeamWe are looking for a skilled developer to join our agile Pay to PostNord Team, responsible for developing, maintaining, and improving digital payment solutions.ResponsibilitiesThe successful candidate will be involved in all stages of software development, from requirements gathering to deployment and maintenance. Key responsibilities...
-
Engineering Lead
17 hours ago
Solna Municipality, Sweden TN Sweden Full timeAbout the JobWe are seeking an Engineering Lead to join our Solar & Batteries Business Unit. As a specialist in medium voltage and high voltage grid connections, you will play a key role in designing and implementing grid connections for our solar plants. Your expertise will be essential in ensuring the safe and efficient operation of our facilities.Your...
-
Solna Municipality, Sweden TN Sweden Full timeKey Responsibilities:The successful candidate will be responsible for identifying customer needs, proposing solutions, and resolving problems. They will also be required to maintain a high level of customer satisfaction and accountability.Provide service reports and documentation to the customer after service.Identify customer needs, propose solutions, and...
-
Energy Storage Specialist
3 days ago
Solna Municipality, Sweden TN Sweden Full timeEnergy Storage Specialist Job DescriptionThis role involves participating in continuous, ongoing recruitment efforts for current and future openings. Applying for this position will make you eligible for consideration for all roles within this opening that you are qualified for.DNV's Energy Storage Northern Europe team offers independent advisory and testing...
-
Strategic Account Manager
2 days ago
Solna Municipality, Sweden TN Sweden Full timeWe are looking for a skilled sales professional to drive business growth and partnerships within High Tech and Telco Providers in Sweden.Job DescriptionDeliver exceptional customer service, building strong relationships with key stakeholders.Develop and execute strategic sales plans to achieve revenue targets.Collaborate with cross-functional teams to...
-
Operativ Service Manager
2 days ago
Solna Municipality, Sweden TN Sweden Full timeVi söker en Operativ Service Manager för att stärka vårt leveransteam inom Managed Services Provider.Som Operativ Service Manager är du ansvarig för att säkerställa en effektiv tjänsteleverans mot utpekade kunder. Du ingår i ett team av specialister och har möjlighet att bidra till utvecklingen av vår tjänsteleverans.Tjänstens...
-
Information Security Specialist
3 days ago
Solna Municipality, Sweden TN Sweden Full timeJob DescriptionWe are seeking a highly skilled Information Security Specialist to join our team in Sweden. As an experienced professional in the field of information security, you will be responsible for leading audits and providing expertise to clients.The successful candidate will have a strong background in IT and experience working with information...
-
Marketing Specialist for Europe
4 days ago
Solna Municipality, Sweden TN Sweden Full timeAbout TN SwedenOur company is a leading brand in the sports equipment industry, present worldwide with offices in Canada, the United States, Sweden, Finland, and Taiwan.We aim to be the leading brand on and off the ice by delivering innovative products and outstanding experiences to our athletes and partners everywhere.Job Title: Marketing Specialist for...
-
Automotive Service Lead Specialist
1 week ago
Vellinge Municipality, Sweden Auction Group AS (AutoProff) Full timeJob DescriptionKey Responsibilities:Develop and implement our Swedish full-service model with associated development steps in transport, inspection, vehicle handling, and regulatory tasks within public systems related to ownership changes.Update agreements with suppliers and partners to ensure that we can deliver the logistics and forwarding services that...
-
Service Delivery Director
17 hours ago
Solna Municipality, Sweden Fortum Full timeWe are seeking a Service Delivery Director to lead our team in Stockholm and drive business growth.About the roleAs a Service Delivery Director, your key responsibilities will be:Overseeing daily operations and managing resources effectively.Motivating the team and fostering a positive work environment.Ensuring high performance and meeting organizational...
-
Customer Service Director
5 days ago
Solna Municipality, Sweden TN Sweden Full timeJob DetailsJob Title: Sales SupervisorLocation: Mall of ScandinaviaReports to: Store ManagerJob Type: Full-timeAbout the Role:This is an exciting opportunity to join a dynamic team and take your sales career to the next level.Responsibilities:Supervise and motivate a team of sales associates to achieve sales targets.Develop and implement strategies to...
-
Cloud Transformation Specialist
4 days ago
Solna Municipality, Sweden TN Sweden Full timeTelia Finance is seeking a Cloud Transformation Specialist to join our FINAL Transformation team.As a Cloud Transformation Specialist, you will be responsible for leading the transition of our core application to a cloud-based infrastructure.Our team uses Linux and cloud-based infrastructure to develop and deploy high-quality applications.As a member of our...
-
Imaging Services Technician
2 days ago
Avesta Municipality, Sweden Tucson Medical Center Full timeTucson Medical Center is seeking a highly skilled Imaging Services Technician to join our team. As an Imaging Technologist II Per Diem, you will be responsible for operating imaging equipment, performing a range of tasks related to breast imaging procedures, and working collaboratively with other healthcare professionals to deliver comprehensive diagnostic...