Senior Store Operations Manager

17 hours ago


Solna Municipality, Sweden & Other Stories Full time
Job Description

We are seeking a highly skilled and experienced individual to fill the role of Store Manager at & Other Stories. As the primary leader of our retail store, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer experiences, and driving sales growth.

The successful candidate will possess strong leadership skills, with the ability to motivate and guide a team of managers, visual merchandisers, and sales advisors. You will be responsible for recruiting, training, and developing your team members, identifying future talents, and implementing development plans to support their progression.

Your key responsibilities will include:

  • Providing outstanding customer service through styling advice, product knowledge, and store experience
  • Analyzing sales data and taking ownership of store sales performance
  • Leading a team to achieve excellent standards of service, ensuring seamless day-to-day operations, and maintaining a high level of customer satisfaction
  • Overseeing store operations, including inventory management, stock control, and delivery procedures

You will also be expected to stay up-to-date with the latest fashion trends, customer needs, competitor activity, and make informed decisions about product, processes, and services that meet customer expectations.



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