Retail Store Operations Manager

19 hours ago


Solna Municipality, Sweden Hmgroup Full time
About the Role

As a Store Manager at H&M Group, you will be responsible for driving sales and profitability by delivering exceptional customer experiences. Your leadership skills will be crucial in guiding a dedicated team to efficiently run store operations.

The successful candidate will have a proven track record in maximizing sales and have experience in managing employee performance. A strong understanding of KPIs, budgeting, and workforce hours is essential. Additionally, knowledge of Health & Safety standards and store operation routines is required.

You will play a key role in creating a great place to work by prioritizing both direct interactions and behind-the-scenes support. Your ability to cultivate an environment where every customer feels valued and every aspect of the store contributes to its success is vital.

Key Responsibilities
  • Drive sales growth through effective styling advice, product knowledge, and exceptional customer service
  • Lead and motivate a team of managers, visual merchandisers, and sales advisors to achieve excellent standards of service
  • Analyse selling information and take responsibility for store sales performance
  • Oversee store operations, including delivery, stock, and inventory management


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