CRM Business Development Manager

1 day ago


Stockholm, Stockholm, Sweden Servicenow Full time
Company Overview

ServiceNow is a global market leader in the enterprise software industry, providing innovative AI-enhanced technology solutions to over 8,100 customers worldwide, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Job Description

The Senior Solution Sales Executive will play a critical role in driving the market success of ServiceNow's CRM Workflows product suite. This position demands a highly motivated individual with strong sales, communications, and organisational skills who can effectively identify solution opportunities, manage the sales cycle, and articulate customer success strategies to the field.

Key Responsibilities
  • Drive end-to-end sales initiatives focused on specific use cases in customer service business process solutions.
  • Work closely with sales teams to accelerate opportunities and provide comprehensive product and industry insight to customers.
  • Coach & enable account teams with specialty solution area knowledge to effectively identify solution opportunities and manage the sales cycle.
  • Articulate customer success strategies to the field to streamline and standardize CRM solution presentations and value proposition.
  • Support regional ServiceNow partner channels to scale pipeline generation and drive sales motions.
  • Become a trusted advisor to our community of customers.
  • Communicate competitive intelligence and activity to manager and business unit to ensure we keep ahead of opportunities, obstacles, challenges, and red flags that may hinder ServiceNow from capturing key customer accounts.

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