Senior Account Manager

2 weeks ago

Gothenburg, Västra Götaland, Sweden HARMAN International Full time

A Career at HARMAN: Driving Innovation and Growth

HARMAN International is a technology leader that is rapidly on the move, filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference, and be proud of the work you do every day.

About the Role

As a Senior Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer. You will ensure adherence to customer expectations and work closely with your customers' counterpart(s) to maintain and grow the existing business with healthy commercials.

Key Responsibilities

  • Capture and propagate the commercial voice of customer for ongoing programs
  • Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
  • Closely track customer satisfaction at all levels, and drive course corrections when required
  • Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
  • Receive customer change request and lead them through internal approval process
  • Drive continuity of awarded business through program extensions and follow-on programs

Requirements

  • Bachelor's Degree in Engineering or Bachelor's Degree in Business Management
  • 5+ years of related sales experience with at least 2 years in Automotive
  • Must have a thorough understanding of Automotive OEM's organization and processes
  • Thorough understanding of P&L statements, business cases, and quotes/contracts with automotive OEMs
  • Basic technical understanding of Automotive HW and SW systems

Preferred Qualifications

  • Master's degree in Engineering or Business Management
  • Experience working with the applicable customer/OEM
  • Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

HARMAN is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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