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Senior Customer Solutions Manager
2 months ago
We are seeking a highly skilled Cloud Transformation Leader to join our team at Amazon. As a key member of our organization, you will be responsible for guiding our customers on their journey to the cloud, leveraging the vast resources available from within our company and across our partners.
Key Responsibilities- Work as the single-threaded delivery leader and strategic business partner helping your customer achieve their business outcomes and drive innovation.
- Enable stakeholder alignment, build team cohesion, and manage project risks while working with the Global Account Manager, Partner Manager, Enterprise Service Manager, and our Services Team.
- Engage the customer and AWS executives to define program strategy, remove blockers, and resolve funding issues.
- Translate strategic initiatives in the account plan into executable actions, working backwards from our customer's key milestones.
- Drive the execution of enablement plans, acceleration programs, Executive Briefing Sessions, and go-live events.
- Previous experience leading complex, large-scale IT/digital/business transformation programs.
- Previous experience in a senior customer-facing role.
- Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level.
- Strong organizational and troubleshooting skills with precise attention to detail.
- Robust understanding of Automotive manufacturing and production IT, including direct experience with global automotive OEMs and Tier 1 suppliers.
- Direct experience implementing AWS/cloud services.
- Demonstrable understanding of key technology and market trends.
- Experience with revenue realization in complex IT transformations.
- Deep understanding of software development/engineering life-cycle from conception to delivery.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
