Customer Experience Specialist

4 weeks ago


Stockholm, Stockholm, Sweden Roche Full time

About the Role

At Roche, we're committed to advancing science and improving people's lives. As a key member of our team, you'll play a vital role in developing diagnostic solutions for the entire healthcare chain.

Our diagnostic solutions make it possible to confirm, exclude, and prevent diseases, reduce waiting times and hospitalizations, optimize resource use, and find the right treatment for each individual.

We're a dynamic team of approximately 100 employees working towards a healthy Sweden, where all knowledge is put to use. Our location in Solna, Stockholm, offers a unique opportunity to be part of a global company with a local impact.

Key Responsibilities

  • Contribute to the development of diagnostic solutions that make a real difference in people's lives
  • Collaborate with cross-functional teams to optimize resource use and improve patient outcomes
  • Stay up-to-date with the latest scientific advancements and apply this knowledge to drive innovation


  • Stockholm, Stockholm, Sweden Aesop Full time

    Unlock Your Potential in a Dynamic Retail EnvironmentAesop, a leading global retail organisation, is seeking a highly skilled Customer Experience Specialist to join our team in Stockholm. As a valued member of our sales floor team, you will play a crucial role in delivering exceptional customer experiences and driving commercial success.About the RoleWe are...


  • Stockholm, Stockholm, Sweden J-Lindeberg Full time

    Company OverviewJ.Lindeberg is a dynamic and forward-thinking fashion brand that bridges the gap between style and sports. Our mission is to make a dent in conformity by embracing progressiveness, energy, and inclusivity.SalaryThe estimated annual salary for this role is €45,000 - €55,000 depending on experience and qualifications.Job DescriptionAs a...


  • Stockholm, Stockholm, Sweden Optimizely Full time

    Job Title: Renewal Experience SpecialistDescription:At Optimizely, we're dedicated to reinventing how marketing and product teams work to create and optimize digital experiences across all channels. We're seeking a skilled Renewal Experience Specialist to join our team and help drive the renewal experience working directly with customers. As a key strategic...


  • Stockholm, Stockholm, Sweden Monki Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Monki. As a Sales Advisor, you will play a key role in ensuring a great shopping experience for our customers.Key Responsibilities:Provide exceptional customer service and support to our customers.Secure Monki's store operation best practices and maintain...


  • Stockholm, Stockholm, Sweden Teamtailor Full time

    Company OverviewTeamtailor is a pioneering Employer Branding and Applicant Tracking Software (ATS) SaaS platform, utilized by over 9000 companies and 200,000 users worldwide. Our fast-paced tech company offers an ideal work environment for those who want to have a tangible impact on the growth of an organization.Job DescriptionWe are expanding our Customer...


  • Stockholm, Stockholm, Sweden SAP Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, and upsells for Cloud products.Key ResponsibilitiesWork directly...


  • Stockholm, Stockholm, Sweden Newrest Full time

    Job SummaryWe are seeking a highly skilled Customs Specialist to join our team in Stockholm. As a key member of our customs team, you will be responsible for ensuring compliance with customs procedures and regulations.Key Responsibilities• Re-examine and verify customs declarations• Investigate and assess tax risks• Monitor new customs legislation and...


  • Stockholm, Stockholm, Sweden Newrest Full time

    Job Description:As part of Newrest Scandinavia's growth, we are seeking a skilled Customs Specialist to be based in Stockholm.The successful candidate will play a crucial role in managing customs issues for Sweden, Denmark, and Norway.Duties will include:Re-examining and verifying customs declarationsInvestigating and assessing tax risksMonitoring new...


  • Stockholm, Stockholm, Sweden SAP Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will play a critical role in helping our customers achieve their business goals and objectives.Key ResponsibilitiesWork closely with customers to understand their business needs and develop tailored...


  • Stockholm, Stockholm, Sweden Newrest Full time

    Job OverviewNewrest, a leading catering specialist in 56 countries, is seeking a Customs Specialist to join our team in Stockholm. This permanent position comes with a competitive salary of approximately $70,000 - $90,000 per year, depending on experience.About the RoleThe successful candidate will play a vital role in ensuring compliance with customs...


  • Stockholm, Stockholm, Sweden Netigate Full time

    Discover the innovative world of Netigate, a game-changing platform that revolutionizes employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results.With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights...


  • Stockholm, Stockholm, Sweden Roche Full time

    About RocheRedefining healthcare through innovative solutions, Roche is a leader in the biotechnology industry. Our mission is to improve lives by delivering diagnostic solutions that support healthcare chains worldwide.Join Our TeamAs a customer experience professional, you will play a crucial role in delivering exceptional experiences to our customers....

  • Product Manager

    1 month ago


    Stockholm, Stockholm, Sweden Amazon Eu Sarl, Sverige Filial Full time

    Amazon Eu Sarl, Sverige Filial is seeking a Product Manager to join our EU Emerging Stores team. As a Product Manager, you will be responsible for improving customer experience, particularly around data quality and analytics. You will own data quality input metrics across NL, SE, and PL stores, building and implementing plans to drive improvement and achieve...


  • Stockholm, Stockholm, Sweden Oracle Full time

    At Oracle, we are empowering businesses to turn untapped potential into real business value. As a Cloud Solutions Specialist, you will be the vital piece of the puzzle that connects us to millions of businesses that need our help to evolve.About the RoleWe are seeking an experienced sales professional with a strong interest in technology and a passion for...

  • Beauty Expert

    4 weeks ago


    Stockholm, Stockholm, Sweden Charlotte Tilbury Full time

    About the Role:We are seeking a skilled Beauty Expert to join our team at Charlotte Tilbury Beauty. As a Beauty Expert, you will be responsible for delivering exceptional customer experiences and showcasing our world-class artistry.Key Responsibilities:Provide personalized beauty consultations to customers, recommending products and services that meet their...

  • Product Manager

    3 weeks ago


    Stockholm, Stockholm, Sweden Amazon Eu Sarl, Sverige Filial Full time

    About the Role:This is an exciting opportunity to join Amazon EU Sarl, Sverige Filial as a Product Manager, focusing on customer experience improvements. We are looking for a talented individual to own data quality input metrics across Dutch, Swedish, and Polish stores and lead initiatives to drive improvement and achieve goals.Key Responsibilities:Owning...

  • CRM Manager

    3 weeks ago


    Stockholm, Stockholm, Sweden Norrsken Foundation Full time

    Job Description:We are seeking a skilled CRM Manager to join our team and drive the success of our direct marketing efforts. As a CRM Manager, you will be responsible for planning and implementing CRM strategies to improve customer retention, loyalty, and engagement across our Nordic markets.Main Responsibilities:Ownership of the process for full utilization...

  • Beauty Expert

    4 weeks ago


    Stockholm, Stockholm, Sweden Charlotte Tilbury Full time

    About the RoleWe are seeking a highly skilled Beauty Expert to join our team at Charlotte Tilbury Beauty. As a Beauty Expert, you will be responsible for delivering exceptional customer experiences and showcasing our brand's expertise in beauty and makeup.Key ResponsibilitiesProvide world-class artistry and customer service to our clients, ensuring a...


  • Stockholm, Stockholm, Sweden JL Talent Partners Full time

    We are seeking a skilled Customer Support Specialist to join our dynamic team in Athens, Greece.Key Responsibilities:Provide exceptional customer support via phone, email, and chat in your preferred language.Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely manner.Maintain a positive and professional attitude while...


  • Stockholm, Stockholm, Sweden JL Talent Partners Full time

    We are seeking enthusiastic and skilled Customer Support Specialists to join our dynamic team in Athens, Greece. As a key member of our team, you will provide exceptional customer support via phone, email, and chat in English (native or B2 level).Key Responsibilities:Deliver top-notch customer support by resolving inquiries, troubleshooting issues, and...