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Account Manager

2 months ago

Gothenburg, Västra Götaland, Sweden HARMAN International Full time

About HARMAN International

HARMAN International is a technology leader that is rapidly on the move, filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN International you can grow, make a difference, and be proud of the work you do every day.

About the Role

As a Commercial Success Specialist at HARMAN International, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customers. You will ensure adherence to customer expectations and work closely with your customer(s) counterpart(s) to maintain and grow the existing business with healthy commercials.

Your Responsibilities

  • Capture and propagate the commercial voice of customer for ongoing programs
  • Oversee and drive awarded business to SOP
  • Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, TPA, etc)
  • Closely track customer satisfaction at all levels, and drive course corrections when required
  • Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
  • Receive customer change request and lead them through internal approval process
  • Monitor and drive supply chain and mitigate risks
  • Drive value management initiatives to improve margin and EBIT
  • Drive continuity of awarded business through program extensions and follow-on programs

Your Requirements

  • Bachelor's Degree in Engineering or Bachelor's Degree in Business Management
  • 5+ years of related sales experience with at least 2 years in Automotive
  • Must have a thorough understanding of Automotive OEM's organization and processes
  • Thorough understanding of P&L statements, business cases, and quotes/contracts with automotive OEMs
  • Basic technical understanding of Automotive HW and SW systems

What We Offer

  • Flexible work environment with office in Gothenburg, Sweden
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition Reimbursement
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN International is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.