Client Solutions Associate

3 weeks ago


Stockholm, Stockholm, Sweden FactSet Full time

About FactSet

FactSet is a global leader in financial information and analytics, serving over 170,000 users worldwide. Our mission is to empower investment professionals with instant access to financial data and analytics, enabling them to make informed investment decisions.

Your Role

As a Client Solutions Associate, you will be a key member of our client-facing team, responsible for building deep relationships with clients and promoting product usage and adoption. You will work closely with clients to understand their business needs and develop creative solutions using FactSet's products.

Key Responsibilities

  • Partner with clients to understand their business and investment processes and provide solutions using FactSet products
  • Provide support for FactSet applications and create custom FactSet models, screens, and automated processes
  • Plan and lead product trainings in client offices and at training seminars

Requirements

  • Strong interest in Finance and/or FinTech
  • Client-centric mindset and ability to build relationships
  • Desire to collaborate across teams to create unique and innovative solutions
  • Experience or desire to be client-facing in a support role
  • Proficiency at learning and using new technology
  • Exceptional verbal and written communication skills
  • Fluency in English and at least one Scandinavian language
  • Ability to build relationships and work on teams
  • Strong analytical and problem-solving abilities
  • Strong knowledge of Microsoft Office with Excel skills
  • Bachelor's Degree Conferred by October of 2024

What We Offer

  • A 6-month long foundational training program that equips you with a strong understanding of FactSet's business and its clients
  • Autonomy and trust to make your mark and contribute to the success of our clients
  • Career progression planning and a focus on professional development
  • A social community dedicated to volunteerism, intramural sports, and team-building events

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