Contract Manager
5 hours ago
Avonova Hälsa AB leder vägen till ett hållbart arbetsliv. Vi behöver en ny stjärna till vår Customer Success Team.
Vår nuvarande Contract Manager har avancerat internt och har lämnat sin roll öppen för dig att bli den nya stjärnan på teamet.
Vi utvecklar kundrelationer och skapar tryggare och professionellare arbetsplatser med våra digitala verktyg och tjänster. Vill du vara med och driva företagshälsovård i Sverige?
Avonova är Nordens ledande företag inom företagshälsovård och vi ser dig som en del av vår resa mot att skapa ett bättre arbetsliv för alla människor.
Om rollen:
- Motivera kunder att ha fortsatt kontakten med oss
- Göra överenskommelser och reförhandla avtal när det behövs
- Jobba med exit-process och win-back för de kunder vi inte kan vända direkt
- Besvara avtalsfrågor både internt och externt
- Följa upp kundupplevelsen och arbeta för att utveckla den
- Medverka aktivt till att öka vår kundportfölj
- Kunskapsberika vårt CRM-system Hubspot
Dina kvalifikationer:
Vi ser efter någon som har lätt för att förstå andra människors behov, är karismatisk och inspirerar genom kommunikationen. Detta samtidigt som du tar eget ansvar och fokuserar på möjligheterna istället för problemen. Eftersom vi är tävlande drivna men även omtänksamma finns goda möjligheter för dig att växa och utvecklas hos oss.
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