Microsoft Enterprise Support Specialist

5 days ago


Solna Municipality, Sweden TN Sweden Full time
Job Description

We are seeking a highly skilled Microsoft Enterprise Support Specialist to join our team. As a key member of our department, you will be responsible for providing expert support and guidance on Microsoft applications and collaboration services.

Your primary objective will be to manage service requests and support end-users regarding Microsoft applications and the collaboration service. You will also coordinate troubleshooting and resolution of complex cases between departments, ensuring timely and effective solutions.

To succeed in this role, you must possess excellent technical knowledge of Microsoft Enterprise applications and provided services. A strong understanding of infrastructure services and technologies is also essential, as well as fundamental knowledge of Active Directory Services, ITIL, and IT security.

You will work closely with technical experts and customers, building trust and confidence through exceptional communication skills. Good language skills in English are required, with local language proficiency being an added advantage.

This is an exciting opportunity to join our international team and contribute to spreading knowledge within organizations. If you have a passion for learning, taking initiative, and leading work, we encourage you to apply.



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