Financial Systems Specialist

5 days ago


Solna Municipality, Sweden Ants - Tech Recruiters Full time

We are seeking a Financial Systems Specialist to join our IT Service Delivery Finance Team in Stockholm. The ideal candidate will have experience in administering and supporting financial or similar enterprise systems.

About the Role

As a Financial Systems Specialist, you will be responsible for the administration and support of our financial systems, ensuring that users can operate these systems efficiently and effectively.

Key Responsibilities
  • Log, manage and resolve service requests, incidents, and problems related to our financial systems.
  • Provide expert advice and support to users on the efficient, secure, and effective use of financial systems.
  • Organize and conduct training sessions and learning events for users.
  • Contribute to the improvement of financial system processes and procedures.
  • Communicate effectively with users to ensure high levels of satisfaction and system engagement.
  • Maintain documentation of system administration processes, FAQs, and lessons learned.
  • Ensure that users have the correct system access and receive timely support.
  • Regular testing of our applications.
Key Competencies
  • Proven experience in administering and supporting financial or similar enterprise systems.
  • Strong problem-solving skills with the ability to manage and prioritize multiple tasks.
  • Excellent communication skills, with experience in user training and support.
  • Familiarity with IT Service Management (ITSM) tools is highly desirable.
  • A proactive and service-oriented approach to user support.
  • Strong documentation skills and attention to details.

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