
Customer Care Lead
4 days ago
We strive to empower communities by connecting people with what matters most. With a diverse workforce of over 1600 employees, we maintain a healthy balance in terms of gender equality.
Our tech teams have a strong focus on collaboration and continuous improvement, using Agile principles to drive success.
We are looking for an experienced leader to join our Tribe Support team as a Customer Care Lead. This role requires a proactive thinker who can make a positive impact.
Key Responsibilities- Foster a collaborative team culture based on Agile principles.
- Improve estimates on development and testing plans.
- Develop initiatives for the mobile sales flow team.
- Collaborate with stakeholders and manage dependencies between squads.
- Refine our way of working, focusing on incident handling through postmortem workshops and refinement sessions.
- Lead the team during large incidents.
- Proven experience in managing team deliveries as a Scrum Master or Agile Team Lead.
- A strong track record of growing a healthy team culture and performance.
- Hands-on experience with Atlassian software suite, including JIRA and Confluence.
- A 'go-getter' mindset and fearless problem-solving skills.
- Effective conflict management skills.
- A structured approach to work, with the ability to plan and organize projects.
- Clear communication skills in English and Swedish.
- A people-oriented mindset, with the ability to lead meetings with technical and business stakeholders.
- Ability to handle complex situations with confidence.
- We prioritize a balanced workforce to drive success.
- We offer flexible work arrangements to boost performance and work-life balance.
- We provide comprehensive health and benefits packages, including wellness grants and professional development opportunities.
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Senior GUI Developer
6 days ago
Solna Municipality, Sweden Maquet Critical Care AB Full timeRole OverviewWe are looking for a Senior GUI Developer to join our team. As a key member of our software development team, you will be responsible for developing and maintaining graphical user interface libraries and development tools using C++ and QT/QML.ResponsibilitiesDevelop and maintain graphical user interface libraries and development tools.Work with...
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Customer Service Lead
4 days ago
Solna Municipality, Sweden TN Sweden Full timeAbout the Role:This position offers a unique chance to make a significant impact on Arla's Customer Logistics department.You will be responsible for leading a team of professionals and developing strategies to improve customer relationships and drive business growth.Your expertise in logistics, sales, or customer relationship development will be essential in...
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Solna Municipality, Sweden Danone Full timeJob DescriptionAs a Specialized Nutritional Advisor, you will work closely with the consumer loyalty team to ensure that customer voices are heard and supported through specialized nutrition advice and product-related questions.Responsibilities:Handle all inbound product and medical-related calls and respond to inquiries from customers, HCPs, and patients as...
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Healthcare Innovation Project Lead
2 days ago
Solna Municipality, Sweden Siemens Healthineers Full timeWe are a leader in medical technology, constantly pushing the boundaries to create better outcomes and experiences for patients. Our portfolio is crucial for clinical decision-making and treatment pathways.We believe in each individual's potential to contribute with diverse ideas. Our team consists of scientists, clinicians, developers, researchers,...
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Customer Experience Director
7 days ago
Solna Municipality, Sweden & Other Stories Full timeWe are looking for a talented and experienced Customer Experience Director to join our team. The successful candidate will be responsible for leading the sales team to deliver outstanding customer experiences, driving business growth through innovative strategies and tactics, and cultivating strong relationships with customers.About the RoleLead the sales...
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Customer Service Representative
2 days ago
Solna Municipality, Sweden Polarium Full timeCompany OverviewPolarium is a leading manufacturer of intelligent energy storage systems, poised to revolutionize the way we think about energy.We have a proven track record of identifying unique business opportunities worldwide and building a loyal customer base. As a key representative of our company, you will communicate our market-leading technology to...
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Head of Customer Services
3 days ago
Solna Municipality, Sweden TN Sweden Full timePosition Description\We are seeking an experienced logistics professional to lead our Customer Logistics team at TN Sweden. As a key member of our logistics management team, you will play a critical role in developing and implementing strategies to drive business growth through improved customer satisfaction and loyalty.Key Accountabilities\Lead a team of 25...
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Customer Logistics Director
3 days ago
Solna Municipality, Sweden TN Sweden Full timeJob Overview\A key leadership role at TN Sweden, this position oversees the Customer Logistics team, driving continuous improvement and optimization using Lean principles to enhance customer benefits. Reporting to the Senior Logistics Director, you will contribute to improving overall logistics operations in Sweden and influence global logistics agenda.Key...
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Nordic Customs Compliance Manager
4 days ago
Solna Municipality, Sweden MultiMind Bemanning AB Full timeNordic Customs Specialist LeadWe seek an accomplished Nordic Customs Specialist Lead to spearhead our customs team in ensuring regulatory compliance and process optimization.About the PositionThe Nordic Customs Specialist Lead will be responsible for creating and executing our customs strategy, managing compliance with customs regulations, identifying...
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Customer Service Director
4 days ago
Solna Municipality, Sweden Fortum Full timeWe are seeking a dynamic and experienced professional to lead our customer service team as Customer Service Director. The role involves overseeing daily operations, mentoring team members, and driving high performance to meet organizational goals.About the RoleYour key responsibilities include:Leading Team Members: Guiding and supporting team members in...
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Customer Solution Leader
4 days ago
Solna Municipality, Sweden TN Sweden Full timeAbout the Role:We are seeking a Customer Solution Leader to spearhead customized IoT solutions for external customers. This position involves overseeing the implementation of tailored solutions, driving engagement, and evaluating results with customers.The ideal candidate will possess a strong drive for results, excellent communication and project management...
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Customs Strategy Coordinator
4 days ago
Solna Municipality, Sweden MultiMind Bemanning AB Full timeCustoms Strategy ManagerWe are looking for a seasoned Customs Strategy Manager to lead our customs team in ensuring seamless customs compliance and optimizing processes.About the JobThe Customs Strategy Manager will be responsible for developing and executing our customs strategy, ensuring adherence to customs regulations, identifying potential risks, and...
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Customs Expertise Leader
4 days ago
Solna Municipality, Sweden MultiMind Bemanning AB Full timeSenior Customs SpecialistWe are seeking a highly skilled Senior Customs Specialist to lead our customs team in ensuring compliance with local regulations and driving process improvements.About the RoleThe Senior Customs Specialist will be responsible for implementing our customs strategy, managing compliance with customs regulations, identifying risks, and...
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Customer Experience Director
5 days ago
Solna Municipality, Sweden & Other Stories Full timeWe are seeking a Customer Experience Director to lead our customer experience strategy and drive business results at & Other Stories. As a key member of our leadership team, you will play a critical role in shaping the customer experience and driving sales growth.Key Responsibilities:Develop and implement customer experience strategies to drive loyalty and...
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Customer Excellence Director Nordic
5 days ago
Solna Municipality, Sweden Telenor Sverige AB Full timeCustomer Excellence Director NordicWe are seeking a reflective leader to drive customer excellence across the Nordic region. If you have a growth mindset, strong commercial and financial acumen, and a deep understanding of the telecommunications industry, this role is perfect for you.This role requires a forward-thinking individual who can foster a unified...
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Solna Municipality, Sweden Maquet Critical Care AB Full timeSoftware Development RoleWe are seeking a C++/QT Software Engineer to join our team. As a key member of our software development team, you will be responsible for developing and maintaining graphical user interface libraries and development tools using C++ and QT/QML.Key ResponsibilitiesDevelop and maintain graphical user interface libraries and development...
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Digital Customer Engagement Manager
3 days ago
Solna Municipality, Sweden SAS Cargo Group AS Full timeWe are seeking a seasoned professional to join our CRM & MA team as a Customer Communication Manager. This is an exciting opportunity for someone who is passionate about creating engaging customer experiences through data-driven campaigns.">Develop and execute sales-driven communication strategies across email, SMS, and App platforms.Collaborate with...
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Senior Customer Experience Leader
4 days ago
Solna Municipality, Sweden Telenor Sverige AB Full timeSenior Customer Experience LeaderWe are looking for an experienced leader to lead our customer experience efforts across the Nordic region. If you have a strong commercial and financial acumen and a growth mindset, this role is perfect for you.This role requires a natural leader who can build strong cross-country collaboration and motivate teams to achieve...
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Customer Solutions Procurement Lead
4 days ago
Solna Municipality, Sweden TN Sweden Full timeJob Summary\We are seeking an experienced Sourcing Manager to join our Strategic Sourcing team at TN Sweden. The successful candidate will support the Category Manager in driving business transformation for assigned categories and lead the RFx process from end to end.\Responsibilities\The successful candidate will be responsible for negotiating commercial...
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Team Lead
2 days ago
Solna Municipality, Sweden TN Sweden Full timeJob OverviewAt TN Sweden, we are seeking a skilled and experienced Team Lead to oversee our store operations.The ideal candidate will have a proven track record of maximizing sales targets while maintaining high customer service levels.As a key member of our team, you will be responsible for training new staff members and assisting with administrative...