AWS Enterprise Support Specialist

2 days ago


Stockholm, Stockholm, Sweden Amazon Full time
What We Offer
At Amazon, we believe in empowering our employees to deliver the best results for our customers. As a Senior Technical Account Manager, you will have the opportunity to work with leading-edge technology, collaborate with top-notch technologists, and drive projects that improve support-related processes and our customers' technical support experience.

Responsibilities
Some key responsibilities include:
  • Managing multiple tasks and projects in a fast-moving environment.
  • Working directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.
  • Writing tutorials, how-to videos, and other technical articles for the customer community.
  • Providing feedback to internal AISPL teams on how to improve our services.

About Our Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Grow Your Career
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

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