Service Coordinator
3 weeks ago
About the Role
We are seeking a highly motivated and service-minded individual to join our Aktivitetshuset team as a Service Coordinator. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities, including coordination of meetings and events, both physical and digital.
Main Responsibilities
- Operate the facilities connected to Aktivitetshuset, including coordination of meetings and events.
- Create, coordinate, and update information and communication on our webpage and social media.
- Support and operate the reception and the kitchen cash flow and all other facilities related to Aktivitetshuset.
- Run and coordinate activities that contribute to the function assignment, objectives, and actions in connection to IKEA health & wellbeing offer.
- Ensure all co-workers and customers feel welcome in an open house and get a sense of belonging.
- Provide excellent customer service and support in all contacts and hybrid ways of meeting.
- Ensure internal routines and ways of working are in place, updated, and revised if needed, including documentation.
- Act as an ambassador of IKEA culture and values at all times.
Qualifications
We are looking for a service-minded and motivated individual who is passionate about providing support to our guests in daily operations and activities. You should be able to act as an ambassador for IKEA, share our values, and greet our guests with a big smile. You must enjoy meeting our guests and be keen on satisfying their needs and delivering a great experience for each guest.
- You are flexible, service-minded, and customer-focused in your everyday work and relations.
- You have some years of experience from service-related jobs.
- You have the ability to identify and structure new ways of working, routines, and activities.
- You have good communication skills.
- You are a team player, with the ability to take own initiatives and work independently.
- You are interested in applying your health & wellbeing mindset to Aktivitetshuset's running business.
- You are fluent in Swedish and English, both verbally and in written.
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