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Service Coordinator

1 month ago

Älmhults Kommun, Sweden Ikea Full time
Job Title: Service Co-worker

About the Role:

We are seeking a highly motivated and service-oriented individual to join our team as a Service Co-worker at Aktivitetshuset. As a key member of our team, you will play a vital role in providing exceptional customer experiences, ensuring seamless operations, and promoting a culture of health and wellbeing.

Main Responsibilities:

  • Coordinate and manage facilities, meetings, and events, both physical and digital, to ensure a smooth and efficient operation.
  • Develop and maintain information and communication on our website and social media channels, showcasing our services and offerings.
  • Support and manage the reception, kitchen cash flow, and other facilities related to Aktivitetshuset, ensuring a high level of customer satisfaction.
  • Design and implement activities that align with our health and wellbeing offer, promoting a culture of wellness and engagement.
  • Foster a sense of community and belonging among our customers and colleagues, ensuring a welcoming and inclusive environment.
  • Provide exceptional customer service, responding to customer needs and concerns in a timely and professional manner.
  • Maintain accurate records and documentation, ensuring compliance with internal routines and procedures.
  • Serve as an ambassador for IKEA, embodying our values and promoting a positive image of our brand.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
  • Proven experience in a service-related role, with a strong focus on customer satisfaction and experience.
  • Ability to identify and implement new ways of working, routines, and activities that promote efficiency and effectiveness.
  • Fluency in Swedish and English, both verbally and in writing, with the ability to communicate complex information in a clear and concise manner.
  • Flexibility, adaptability, and a willingness to learn and grow in a dynamic and fast-paced environment.

What We Offer:

As a Service Co-worker at Aktivitetshuset, you will have the opportunity to work in a dynamic and supportive team environment, promoting a culture of health and wellbeing. You will be part of a collaborative and inclusive team, working together to deliver exceptional customer experiences and drive business success.