Service Operations Coordinator
2 weeks ago
About the Role
We are seeking a highly motivated and service-minded individual to join our Aktivitetshuset team as a Service Operations Coordinator. In this role, you will play a key part in providing an excellent customer experience, always with health and wellbeing in mind.
Main Responsibilities
- Operate the facilities connected to Aktivitetshuset, including coordination of meetings and events, both physical and digital.
- Create, coordinate, and update information and communication on the webpage and social media.
- Support and operate the reception and the kitchen cash flow and all other facilities related to Aktivitetshuset.
- Run and coordinate activities that contribute to the function assignment, objectives, and actions in connection to IKEA's health and wellbeing offer.
- Ensure that all co-workers and customers feel welcome in an open house and get a sense of belonging.
- Be service-minded and hospital in all contacts and hybrid ways of meeting.
- Ensure that internal routines and ways of working are in place, updated, and revised if needed, including documentation.
- Act as an ambassador of IKEA culture and values at all times.
Qualifications
We are looking for a co-worker who is service-minded, motivated, and has a passion for providing support to our guests in daily operations and activities. You must be flexible, customer-focused, and have good communication skills. Additionally, you should be a team player with the ability to take own initiatives and work independently.
Requirements
- Fluent in Swedish and English, both verbally and in writing.
- Some years of experience from service-related jobs.
- Ability to identify and structure new ways of working, routines, and activities.
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