Ambassador of Exceptional Guest Experience

2 weeks ago


Älmhults Kommun, Sweden Ikea Full time

**Company Overview**: IKEA is a world-renowned home furnishings retailer dedicated to creating a warm and welcoming atmosphere for its guests. As part of our expansion, we are seeking talented individuals to join our Visitor Experience team in Älmhult.

**Job Description**: We are looking for charismatic and service-oriented individuals to work as Visitor Experience co-workers at IKEA Hotell or IKEA Museum. Your primary responsibilities will include:

  • Ensuring seamless experiences for our guests, making them feel welcome and valued.
  • Coordinating activities that enhance the guest experience and cater to their needs.
  • Providing exceptional customer service, sharing in-depth knowledge of IKEA's history and heritage, and introducing guests to Älmhult as a destination.
  • Conducting guided tours and ensuring all areas are immaculate on a daily basis.

As a Visitor Experience co-worker, you will be an integral part of our hospitality team, responsible for delivering unforgettable experiences for our guests. If you possess excellent communication skills, a passion for providing exceptional service, and a love for sharing IKEA's story, we encourage you to apply.

**Salary:** The estimated annual salary for this position is approximately $35,000-$45,000, depending on qualifications and experience.

**Required Skills and Qualifications**:

  • A minimum of 2 years of experience in the service industry.
  • Fluency in English and Swedish, both spoken and written.
  • Ability to make decisions and prioritize in fast-paced environments.
  • Strong teamwork and collaboration skills.
  • A valid Swedish working permit.
  • Age 18 or older.

**Benefits**: Working with IKEA offers a range of benefits, including competitive salaries, opportunities for growth and development, and the chance to be part of a dynamic and innovative company culture.



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