Customer Experience Ambassador
3 weeks ago
About the Role
We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at IKEA Älmhult. As a key member of our Visitor Experience team, you will be responsible for ensuring that our guests have a seamless and memorable experience at our venues.
Main Responsibilities
- Provide exceptional customer service and ensure that all guests feel welcome and valued.
- Coordinate activities and events that contribute to the guest experience and cater to their needs.
- Develop and deliver guided tours and provide in-depth knowledge of IKEA's history and culture.
- Work collaboratively with colleagues to ensure that all areas are maintained to a high standard.
- Handle payments and resolve any issues that may arise.
Requirements
- Previous experience in the service industry, preferably in a customer-facing role.
- Fluent in English and Swedish, both spoken and written.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to work well in a team.
- Swedish working permit and eligibility to work in Sweden.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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