Service Delivery Specialist

2 months ago


Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full time
Job Description

We are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd. This is a 5-month contract position that requires a strong background in operations, e-commerce, and retail.

Key Responsibilities
  • Act as the point of escalation for high-priority incidents and coordinate between teams to resolve issues.
  • Approve changes in the production environment and minimize downtime with the team.
  • Report on production status in daily meetings and drive activities across teams and vendors.
Requirements
  • Previous experience in operations, e-commerce, or retail.
  • Strong analytical and problem-solving skills, with the ability to work independently.
  • Excellent communication skills in English and Swedish, with the ability to coordinate across the organization.
  • Experience with Service Now is a plus.
Nice to Have
  • Critical Incident Management experience.

Language Requirements: Swedish and English.



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