
Commercial Operations Director
3 days ago
As the Commercial Operations Director - Nordics, you will be responsible for driving sustainable business growth and operational excellence in Philips' Partner ecosystem. This role involves defining and executing the Philips-Partner Strategy, managing commercial and service-related operations, and optimizing the Go-to-Market setup in alignment with Regional Management Strategy.
Key Areas of Responsibility:
- Support the commercial and marketing teams in creating and executing the Partner Joint Business Plan, ensuring alignment with strategic objectives.
- Capture and understand Partners' business model, ecosystem, and value proposition while ensuring they have necessary skills, capabilities, and tools to maximize profitable growth.
- Train and support Partners and market stakeholders on Philips sales and service processes, tools, and strategies, engaging in strategic and complex sales opportunities.
- Lead and coordinate Philips and Partner resources to achieve business goals, monitoring and improving sales and service process performance, including contract management and business criteria adherence.
- Ensure Partner data, contracts, and templates are maintained and updated in Philips systems, aligning with legal and contract management teams.
- Oversee quotation processes, order booking, and supply-related activities to ensure efficient order fulfillment and manage end-customer Installed Base (IB) registration.
- Participate in selecting, onboarding, and evaluating Sales and Service Partners, implementing action plans to develop their capabilities and executing the Go-to-Market strategy, including Partner onboarding and offboarding.
This role requires:
- Strong commercial acumen and ability to drive sales and revenue growth.
- Leadership and team management skills to motivate and empower team members.
- Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.
- Analytical and problem-solving skills to identify and address business challenges.
- Ability to adapt to changing business priorities and navigate ambiguity.
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