Technical Services Expert

3 days ago


Stockholm, Stockholm, Sweden Solplanet Full time

Avoid No-Delays Customer Response Delays

At Solplanet, We Are Committed To Delivering The Most Excellent Service Experience In The Renewable Energy Industry.

  • Our Technical Support Engineers play a vital role in ensuring that our customers receive unparalleled support for their solar photovoltaic inverters, energy storage systems, and EV chargers.
  • They provide expert training, application engineering services, and general technical consultancy to help our customers get the most out of our innovative products.
  • By maintaining strong relationships with our distributors, installers, and EPC networks, our Technical Support Engineers ensure seamless communication and efficient resolution of customer inquiries.
  • With their extensive knowledge of local regulatory requirements and competitive landscape, they proactively contribute to improving our products and services.
Responsibilities Include:
  • Providing timely and effective technical support to customers.
  • Developing and maintaining strong relationships with key stakeholders.
  • Collaborating with sales teams to enhance customer relationships.
  • Conducting comprehensive training sessions for customers.
  • Staying updated on current and emerging trends in the renewable energy industry.
  • Contributing to product development and improvement initiatives.


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