Technical Expert Senior

9 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

We are looking for a skilled Technical Expert to join our team at TN Sweden. As a key member, you will be responsible for the design, configuration, and development of new payment technologies to be introduced at H&M.

You will work closely with Payment Service Providers to deliver innovative, scalable, and secure solutions that enhance the in-store payment experience for our customers. Your role will involve collaboration with teams across the organization, including those responsible for customer experience, core platform technology, technical infrastructure, and IT operations.

Your responsibilities will include:

  • Technical Expertise & Vendor Collaboration: Act as a technical advisor in commercial negotiations, procurement, and escalations with Payment Service Providers (PSPs), Point-of-Sale (POS) vendors, and other partners.
  • Requirements Gathering & Documentation: Capture and document both functional and non-functional requirements in collaboration with Business Experts, Retail Project Leads, Regional Teams and other stakeholders to ensure global and local needs are met.
  • Development & Integration: Ensure the implementation, configuration, and integration of payment solutions with POS systems, PSPs, and internal platforms, supporting both legacy modernization and new technology adoption.
  • Testing & Quality Assurance: Design, test, and validate payment solutions, maintaining test environments with payment terminals, networks, and integrations to support stability, scalability, and security.
  • Problem Management: Identify, analyze, and resolve payment-related issues, including root-cause analysis of larger payment-related problems in partnership with vendors and relevant stakeholders.

In order to succeed in this role, you should have a deep expertise in payment technologies and processes. Additionally, you should be able to work on technology-agnostic, high-performing, secure payment solutions that meet customer needs.



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