Technical Support Expert

8 hours ago


Stockholm, Stockholm, Sweden RaySearch Laboratories AB (publ) Full time
About the Role

We are looking for a highly skilled IT Specialist to join our international service team. As a key member of the team, you will be responsible for handling installation and technical issues for our customers.

You will work closely with cross-functional teams to design, develop, and maintain our software products and IT infrastructure. Your primary responsibility will be to ensure the optimal performance of our software solutions.

Key Responsibilities
  • Implement and support our software products and IT environment.
  • Collaborate with internal teams to identify and resolve technical issues.
  • Develop and deliver training programs for customers and internal staff.
  • Participate in pre-sales activities, such as providing IT-related guidance and consulting services.
  • Analyze and resolve complex technical issues.
Requirements
  1. At least 5+ years of experience in an IT service-related role.
  2. Strong knowledge of software development principles and best practices.
  3. Experience with Agile project management methodologies.
  4. Excellent communication and interpersonal skills.
  5. Ability to work effectively in a fast-paced, dynamic environment.

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