
Customer Experience Manager
14 hours ago
The Senior Marketing Specialist - Customer Retention position at TN Sweden is an exciting opportunity to join our loyalty team and contribute to driving commercially successful campaigns that enhance customer loyalty and retention.
Key Requirements:- Experience in project management, with the ability to lead campaigns from start to finish.
- A data-driven mindset, using insights to refine messaging, segment audiences, and improve conversion rates.
- Hands-on experience with content performance tracking, A/B testing, and optimization.
- Strong communication and collaboration skills, as you'll be working closely with multiple teams.
At TN Sweden, we believe that every stay should be a story worth telling. We offer a flat organization with trust and autonomy in your work, allowing you to innovate without strict corporate rules. Our passionate team believes in exceptional colleagues and an inclusive culture.
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Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden H&M group Full timeAbout UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...
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Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden Tietoevry Full timeDevelop and Maintain Strong Customer ConnectionsWe are seeking a dedicated Service Delivery Manager to join our Leasing unit at Tietoevry Banking and drive customer success.This role involves building and maintaining strong relationships with existing customers, ensuring their needs are met, and identifying opportunities for growth.You will be the main point...
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Customer Experience Manager
4 days ago
Stockholm, Stockholm, Sweden Planhat Full timeAt Planhat, we're committed to helping businesses unlock value for their customers.We achieve this by understanding our clients' problems and objectives deeply, then delivering solutions through our platform. This involves collaborating closely with CS leaders to open their eyes to new possibilities and drive high-value outcomes.To succeed in this role,...
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Customer Experience Growth Manager
6 days ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeWe are searching for an ambitious Associate Customer Success Manager to join our team at Epidemic Sound. The role involves developing and executing growth strategies that prioritize exceptional customer experiences and drive business expansion through targeted sales efforts.RequirementsA minimum 2 years of customer-facing experience in implementation, client...
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Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeDelivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...
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Customer Experience Manager
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThe Customer Service Quality Lead will play a critical role in elevating the quality of our service and ensuring our team delivers exceptional experiences to our clients. You will develop and implement quality assurance frameworks, provide actionable feedback and coaching to customer service representatives, and maintain up-to-date training...
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Customer Experience Strategist
14 hours ago
Stockholm, Stockholm, Sweden Stories Full timeAt & Other Stories, we're dedicated to crafting extraordinary customer experiences that drive brand advocacy. As a Customer Experience Strategist, you'll play a pivotal role in shaping the future of our loyalty program.The ideal candidate will have a solid background in managing loyalty programs or CRM initiatives in consumer-facing industries. With a...
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Digital Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden Mentimeter AB Full timeCompany OverviewMentimeter AB believes that collaboration is key to achieving great results. Our team works together to turn presentations into conversations through real-time interactivity and clear visualizations.We're passionate about helping people listen, learn and work better together. Our goal is to make a positive impact on over 1 billion people...
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Head of Customer Experience
5 days ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...
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Customer Experience Strategist
6 days ago
Stockholm, Stockholm, Sweden Waitwhile Full timeWe are seeking a Customer Experience Strategist to join our team in Stockholm.The OpportunityWaitwhile is on a mission to eliminate the time people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.We have...
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Customer Experience Strategist
14 hours ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full timeWe are seeking a Customer Experience Strategist to join our team and play a pivotal role in shaping the future of our loyalty program. At & Other Stories, we are committed to building strong and meaningful relationships with our customers and providing them with the best possible experience across all touchpoints.The Loyalty Program Manager will have the...
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Customer Experience Innovator
6 days ago
Stockholm, Stockholm, Sweden Google Full timeAbout the JobYou will be responsible for assisting customers with an advanced conversational AI application that delivers exceptional customer experiences across every touchpoint. With expertise in building integrations and experience in technical leadership, you will drive decision-making and influence stakeholders with deep knowledge in the domain.Fluency...
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Customer Experience Professional
5 days ago
Stockholm, Stockholm, Sweden MSD Full time**Job Description**We are looking for a skilled Customer Success Specialist to join our team at MSD. In this role, you will be responsible for ensuring our customers achieve their goals and objectives using our products.Your primary focus will be on building strong relationships with customers, providing them with the necessary support and resources to...
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Customer Experience Owner
4 days ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeEmpowering Teams to Deliver Exceptional SupportAs a Senior Product Manager, you'll play a crucial role in empowering our internal teams to deliver exceptional support to our customers. You'll develop capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities for our customers, and create tools to support our...
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Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden Anyfin AB Full timeOur company is dedicated to empowering individuals to take control of their finances and achieve financial stability. We believe that everyone deserves access to financial health and wellness.About the JobWe're looking for a skilled Customer Success Specialist to join our team and help us achieve this mission. As a key member of our customer success unit,...
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Customer Experience Champion
7 days ago
Stockholm, Stockholm, Sweden Jerg Full timeAt Jerg, we're on a mission to bridge fashion and sports while making a dent in conformity living. As a Client Advisor, you'll play a crucial role in driving growth, building the brand, and delivering exceptional customer experiences.Our StoryOur brand values are built around being progressive, energetic, and inclusive. We believe in embracing diversity,...
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Customer Experience Coordinator
4 days ago
Stockholm, Stockholm, Sweden Regus Full timeOur VisionAt Regus, we strive to create spaces where people can thrive and achieve their goals. As a Community Associate, you will contribute to this vision by delivering exceptional customer experiences and fostering a sense of community among our users.Your Key ResponsibilitiesManage customer interactions, providing support and solutions to their queries...
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Customer Experience Coordinator
3 days ago
Stockholm, Stockholm, Sweden Jerg Full timeWe are seeking a talented Client Advisor to join our team in Stockholm!In this role, you will have the opportunity to develop your skills and expertise in customer-facing roles, working closely with our Store Manager to drive sales and achieve business objectives.About the Role:You will be responsible for managing client relationships, providing exceptional...
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Customer Experience Specialist
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden OverviewWe specialize in providing top-notch technology services, focusing on delivering exceptional customer experiences. Our team excels at working with cutting-edge technology and global internet branding.Main Responsibilities:Clients: Build trust with clients through excellent communication and issue resolution skills.Orders: Partner with...
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Head of Customer Experience
4 days ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeEmpowerment Through Technology:We're revolutionizing the way people interact with soundtracking content, empowering our customers to succeed through innovative technology.As a Senior Product Manager, you'll be responsible for developing a vision, strategy for the customer platform team, building strong relationships with growth and business teams, and...