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Customer Success Professional, Nutanix
1 week ago
Nutanix is a company that helps organizations build a better future by simplifying IT. We are looking for a highly skilled Customer Success Professional to join our team in Sweden. As a key member of our customer experience organization, you will play a pivotal role in driving customer success and building relationships with mid-senior level stakeholders.
Your main responsibilities will include:
- Developing and implementing tailored Customer Success Plans that align with customer goals
- Building and maintaining strong relationships with assigned customer accounts
- Monitoring and improving customer satisfaction metrics
- Collaborating with internal teams to optimize resources and ensure effective response to customer requirements and feedback
We are looking for someone with 5+ years of experience in customer-facing technical roles, who possesses strong technical expertise in data center technology, virtualization, and hyper-converged solutions. Relevant certifications such as VCDX, VCAP, NCX, NCM, or NCP are also a plus. Fluency in Swedish and English is required for this role.
