Order and Delivery Process Optimization Specialist

2 days ago


Solna Municipality, Sweden ENGINEERINGUK Full time
About the Role

We are seeking an experienced professional to join our Customer Operations team as a Customer Experience Order and Delivery Specialist. This role is critical to creating and optimizing processes that deliver a world-class customer experience.

Responsibilities:

  • Collaborate with customers to understand their needs and preferences.
  • Develop and implement process enhancements to improve order-to-delivery performance.
  • Lead daily operations and coordinate process flow.
  • Identify areas for cost savings and efficiency improvements.

Requirements:

  • 1-3 years' experience in a similar role within Customer Operations or Supply Chain.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Passionate about working in customer service.

About Us:

As a leading player in the ice cream industry, we offer a dynamic and fast-paced work environment. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovation and process excellence.



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