system specialist pax

10 hours ago

Solna Municipality, Sweden SAS Cargo Group AS Full time

Select how often (in days) to receive an alert:

SYSTEM SPECIALIST PAX

City: Solna

Job Function: IT

Systems Specialist PAX

The System Specialist has the operational responsibility for defined parts of the IT-services in a service area PAX/DCS and works as a member of a Service Delivery Team/Value Stream. The System Specialist will be the 1st point of contact for defined business users/operational users of the IT-services, and corresponding contact against external/internal IT-suppliers. The System Specialist will ensure that the operational delivery of the IT-services is according to agreements and business needs. The System Specialist will also, proactively and in close cooperation with the business representatives and the IT-suppliers, support further business process development and ensure continuous improvement of the IT-services.

Challenges you will work on:

In this role, you will be responsible for fostering collaboration and maintaining strong relationships with business and operational users within defined areas of IT services. You will also act as a key liaison between internal stakeholders and external IT service providers, ensuring seamless coordination and effective communication.

Additionally, you will be responsible for internal collaboration across Digital & IT and SAS, ensuring that IT delivery and development align with SAS standards and requirements. A crucial part of your role will be to ensure that IT services within your area of responsibility meet operational and functional needs while actively contributing to the continuous improvement of service quality and efficiency.

Key Responsibilities:
  • Responsible 1st point of contact for business users/operational users in defined parts of the IT-services in the Service area.
  • Responsible 1st point of contact for external/internal IT-suppliers of the IT-services.
  • Responsible for regular meetings and follow up with business representatives and IT- suppliers regarding:
    • Status of service delivery for the defined IT-services.
    • Plans for improvements of the defined IT-services.
  • Responsible for analysis of issues and problems in the delivery of the IT-services.
  • Responsible for supporting business representatives to describe and specify requirements, to order backlog/change requests, and to secure plans for delivery of changes.
  • Responsible for monitoring progress, reporting errors to supplier, verifying solutions, and ensuring documentation.
  • Responsible for supporting the IT-suppliers with knowledge and guidance regarding:
    • SAS IT-environment and integrations to other applications and IT-suppliers.
    • SAS IT-policies/standards.
    • Business impact of disturbances in the service delivery.
  • Responsible for supporting the business in process development and lean process improvements, and for enabling and supporting simple and efficient use and utilization of IT among business users.
  • Responsible for supporting development in the Service area:
    • Providing IT-requirements.
    • Supporting business requirements.
    • Providing knowledge support to the IT-suppliers.
    • Ensuring that deliveries are according to specifications and SAS IT-policies and standards.
To be successful, we believe you should have:
  • Ability to translate business needs into IT requirements and specifications.
  • Ability to communicate and collaborate with both business stakeholders and IT providers.
  • Ability to analyse problems and issues and come up with working solutions.
  • Strong ownership and sense of purpose.
  • Strive for continuous improvement and adaptation of services.
  • Deep understanding of the business area supported, including processes, functional requirements, business applications, vendors and interfaces (PAX/DCS).
  • Fluent professional English in speech and writing.
  • Fluent in one of the Scandinavian languages, and good understanding of other Scandinavian languages.
  • Competent in Altea DCS.
  • Good knowledge of Passenger & Baggage processes including irregularity handling.
  • Understands DCS user access and permissions.
  • Understanding of RBAC is a merit.
  • Experience of schedule distribution.
  • Knowledge of Ground handling.
  • Knowledge of relevant business processes on a specialist level.
Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including:

  • Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
  • Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
  • Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
  • Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken.
  • Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station, and commuter trains, alongside a network of cycle paths.
Other of Importance
  • Deadline for application: 2025/04/04. Please send us your CV as soon as possible, as interviews are conducted continuously and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email, due to GDPR.
  • Desired startdate: As soon as possible.
  • Position: Fulltime (100%) starting with a 6-month probation period.
  • This position is based in Frösundavik, Solna (Stockholm), and you will be expected to work onsite. Remote work may also be an option, depending on the agreement made with your manager.
  • To be eligible for this position you need an EU-work permit. Please note that we ask you to inform us if you currently have a valid EU-work permit.

SAS, Scandinavia's leading airline since 1946, operates from its principal hub at Copenhagen Airport (CPH), complemented by hubs in Oslo (OSL) and Stockholm (ARN). Our mission is to connect Scandinavia with the world and the world with Scandinavia. Each year, SAS serves more than 25 million passengers and transports 55 tons of cargo to 135 destinations across Europe, the USA, and Asia. With a passionate workforce of over 10,000 colleagues, we collaborate with partners and customers to drive transformative changes in aviation. We are committed to achieving net-zero emissions by 2050, embodying the visionary spirit of our founders: "To move from the old to what is about to come, is the only tradition worth keeping". Innovation and societal progress are at the heart of everything we do.

#J-18808-Ljbffr

  • system specialist pax

    1 day ago

    Solna Municipality, Sweden Scandinavian Airlines System Denmark -Norway-Swe Full time

    Scandinavian Airlines System SASSystems Specialist PAXThe System Specialist has the operational responsibility for defined parts of the IT-services in a service area PAX/DCS and works as a member of a Service Delivery Team/Value Stream. The System Specialist will be the 1st point of contact for defined business users/operational users of the IT- services,...

  • Service Delivery Specialist

    7 hours ago

    Solna Municipality, Sweden SAS Cargo Group AS Full time

    Select how often (in days) to receive an alert:SYSTEM SPECIALIST PAXCity: SolnaJob Function: ITSystems Specialist PAXThe System Specialist has operational responsibility for defined parts of the IT-services in a service area PAX/DCS and works as a member of a Service Delivery Team/Value Stream. The System Specialist is the first point of contact for defined...

  • System Specialist IT Services

    1 day ago

    Solna Municipality, Sweden Scandinavian Airlines System Denmark -Norway-Swe Full time

    Job DescriptionThis role is responsible for the operational delivery of IT services within the PAX/DCS service area.As a key member of the Service Delivery Team, you will work closely with business stakeholders and IT suppliers to ensure that IT services meet business needs.You will be the primary point of contact for business users and IT suppliers,...

  • Senior IT Operations Manager PAX/DCS

    1 day ago

    Solna Municipality, Sweden Scandinavian Airlines System Denmark -Norway-Swe Full time

    About UsAt Scandinavian Airlines System Denmark-Norway-Swe, we offer extensive opportunities for professional development in an international, fast-paced working environment.BenefitsTravel Perks: Enjoy discounted travel opportunities around the world with SAS.Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with...

  • Power System Specialist

    7 days ago

    Solna Municipality, Sweden Hitachi Vantara Corporation Full time

    Job OverviewThis exciting opportunity is for a Power System Specialist to join our Sustainability & Technology Transformation team. As a key member of our global team, you will contribute to developing advisory projects for the energy sector, addressing sustainability, regulatory, economic, and technology challenges.The successful candidate will have a...

  • Application Systems Specialist

    4 days ago

    Solna Municipality, Sweden TN Sweden Full time

    We are seeking a highly skilled Application Systems Specialist to maintain the availability and stability of our applications and technical infrastructure. This role requires a strong technical skillset from IT operations, combined with excellent communication and coordination skills.Key ResponsibilitiesImplement and maintain infrastructure and business...

  • System Architecture Specialist

    6 days ago

    Solna Municipality, Sweden Deploja Full time

    As a system architect specialist at Deploja, you will work on designing and implementing software architecture for our clients' projects.ResponsibilitiesDesign and implement software architecture using UML and Sparx EA.Develop operating system services, drivers, and build scripts using C, Make, and linker scripts.Manage requirements and repository systems,...

  • Linux Embedded Systems Specialist

    4 days ago

    Solna Municipality, Sweden TN Sweden Full time

    We are seeking a highly skilled Linux Embedded Systems Specialist to join our team at TN Sweden.The main mission of this position will be to support hardware production systems, ensuring the highest quality and reliability.Your key responsibilities will include:Providing technical expertise in Linux for embedded systems and platform maintenance.Collaborating...

  • IT System Requirements Specialist

    5 days ago

    Solna Municipality, Sweden Deploja Full time

    About the JobAs a Business Analyst/Test Manager at Deploja, you will be responsible for ensuring that our IT systems meet the highest standards of quality and functionality. This role requires strong analytical and communication skills, as well as experience in software testing and quality verification.Responsibilities and ExpectationsCollaborate with...

  • IT Support Specialist

    7 days ago

    Solna Municipality, Sweden Ants - Tech Recruiters Full time

    About the RoleThe IT Service Delivery Finance Team is looking for a motivated and detail-oriented IT Support Specialist to join our team. In this role, you will be responsible for providing user support and contributing to the continuous improvement of our financial system processes.Provide expert advice and support to users on the efficient, secure, and...

  • Business Intelligence Specialist

    2 days ago

    Solna Municipality, Sweden TN Sweden Full time

    We are currently looking for a highly skilled Business Intelligence Specialist to join our team at TN Sweden. The successful candidate will be responsible for helping quality check data between different data sources, securing data model logic, and assisting with ad hoc data analysis and visualization.About UsTN Sweden is a leading consulting company that...

  • Pipe System Management Specialist

    5 days ago

    Lysekil Municipality, Sweden TN Sweden Full time

    TN Sweden is seeking an experienced Pipe System Management Specialist for a renewable project on a refinery site in Sweden. The successful candidate will oversee and approve construction activities related to piping systems, coordinating various aspects of project construction.Responsibilities:Project Coordination: Coordinate project construction, including...

  • Software Infrastructure Specialist

    5 days ago

    Solna Municipality, Sweden Vattenfall Full time

    Job DescriptionWe are seeking a highly skilled Software Infrastructure Specialist to join our team. The successful candidate will be responsible for maintaining the availability and stability of our applications and technical infrastructure.This role requires a strong technical skillset from IT operations, combined with excellent communication and...

  • Radio System Integration Specialist

    3 days ago

    Solna Municipality, Sweden Swedium Global Services AB Full time

    Job DescriptionAt Swedium Global Services AB, we offer services like Semiconductor Engineering R&D Services, Embedded Systems Development, Custom Application Software Development, Web and Cloud Application Development, Testing Services, Consultancy and Outsourcing services to clients across the globe for an onsite and offshore business model. We are...

  • Quality Assurance Specialist

    5 days ago

    Solna Municipality, Sweden TN Sweden Full time

    At TN Sweden, we value quality and are looking for a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for designing, developing, and executing test plans and test cases based on product requirements and specifications.You will work closely with software developers to implement automated tests...

  • Coaching Specialist

    4 days ago

    Solna Municipality, Sweden Deploja Full time

    About UsWe are a passionate and driven team of consultants, dedicated to helping our clients achieve their goals through the effective implementation of Agile practices.Job DescriptionWe are seeking an exceptional Coaching Specialist to join our team. As a Coaching Specialist, you will play a critical role in supporting our clients in adopting Agile...

  • Warehouse Automation Specialist

    2 days ago

    Solna Municipality, Sweden TechStack Global AB Full time

    About the Job:We're looking for a seasoned Warehouse Automation Specialist to drive the implementation of SAP EWM solutions in automated warehouse settings. The successful candidate will bring extensive experience in configuring EWM standard processes, integrating EWM with WCS/MES systems, and managing workshops and requirements for...

  • Business Growth Specialist

    4 days ago

    Solna Municipality, Sweden TN Sweden Full time

    Job DescriptionWe are seeking an experienced Sales Specialist to join our team within Cloud. In this role, you will be responsible for building strong relationships with customers and vendors through proactive engagement and demonstrable product knowledge.Your key responsibilities will include generating new business opportunities, achieving...

  • Azure Integration Specialist

    5 days ago

    Solna Municipality, Sweden TN Sweden Full time

    We are looking for a talented Azure integration specialist to join our team in Solna, Sweden. As a key contributor to our Customer IT department, you will be responsible for designing and implementing integrations and technologies built in Azure to enhance our customer management and trading platform.The successful candidate will have extensive knowledge of...

  • data scientist

    3 weeks ago

    Solna Municipality, Sweden Scandinavian Airlines System Denmark -Norway-Swe Full time

    Scandinavian Airlines System SASOur purposeAt SAS we are passionate about revolutionizing the aviation industry through cutting-edge technology. We aim to become Scandinavia's preferred airline with your help. As part of our AI Team, you'll have the opportunity to shape the future of air travel by developing and deploying innovative solutions. If you're...