Customer Insight Analyst
1 month ago
About Nordea Bank
Nordea Bank is a leading financial institution committed to providing innovative solutions to its customers. We're dedicated to creating an agile environment where experimentation and growth thrive.
Job Opportunity
We're seeking a Customer Insight Analyst to join our SME Digital team in Business Banking - Corporate Digital. As a key member of our Product Management team, you'll play a vital role in making sense of our online and offline data, driving better decisions, and understanding customer needs.
Key Responsibilities
- Analyse and provide insights to customer behaviour and journeys within mobile and netbank via Adobe Analytics Workspaces
- Analyse and provide insights to customer characteristics through different data sets
- Deliver deep-dive analysis and generate data-driven insights with recommendations to the product development teams and senior stakeholders
- Support product teams with tracking implementations in a way that enables good analysis and follows general tracking framework (e.g. conversions, flow analytics)
- Share your findings with various stakeholders across the organization via presentations, reports, and dashboards but also developing and owning Key Results and KPI's
Requirements
- Bachelor's or Master's degree in a relevant field (engineering, computer science, statistics, etc.) or equivalent job experience
- Experience in implementing tracking, analysing online (web or mobile) data by using web analytics tools (e.g. Adobe Analytics or similar) and presenting results
- Having experience in at least one self-service analytics platform is a plus (e.g. Power BI, Qlik Sense, Tableau, etc.) and writing basic/moderate SQL queries
- Ability to communicate findings in an engaging manner
- Fluency in English
Location
The role is based in Helsinki or Stockholm.
-
Customer Insight Analyst
1 month ago
Stockholm, Stockholm, Sweden Nordea Bank Full timeAbout Nordea BankNordea Bank is a leading financial institution committed to providing innovative solutions to its customers. We're dedicated to creating an agile environment where experimentation and growth thrive.Job OpportunityWe're seeking a Customer Insight Analyst to join our SME Digital team in Business Banking - Corporate Digital. As a key member of...
-
Senior Global Customer Insights Analyst
2 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeSenior Global Customer Insights AnalystWe are seeking a Senior Global Customer Insights Analyst to join our team at TUI. As a key member of our global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through...
-
Senior Global Customer Insights Analyst
1 month ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through the use of internal and...
-
Customer Insights Analyst
1 month ago
Stockholm, Stockholm, Sweden Headquarter Stockholm - Strawberry Full timeAbout the RoleWe are seeking a highly skilled Customer Loyalty Analytics expert to join our team at Headquarter Stockholm - Strawberry. As a key member of our analytics team, you will play a crucial role in enhancing the member experience and strengthening both transactional and emotional loyalty within our club.Key ResponsibilitiesAnalyze internal and...
-
Customer Insights Analyst
1 month ago
Stockholm, Stockholm, Sweden Headquarter Stockholm - Strawberry Full timeAbout the RoleWe are seeking a highly skilled Customer Loyalty Analytics expert to join our team at Headquarter Stockholm - Strawberry. As a key member of our analytics team, you will play a crucial role in enhancing the member experience and strengthening both transactional and emotional loyalty within our club.Key ResponsibilitiesAnalyze internal and...
-
Senior Global Customer Insights Specialist
2 days ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As an Interim Senior Analyst, you will lead and deliver business value through different analytical projects, such as NPS driver and financial impact analysis, personalization, and segmentation.You will use a wide range of customer data, including booking, digital,...
-
Senior Global Customer Insights Specialist
1 month ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through the use of internal and...
-
Data Analyst
2 months ago
Stockholm, Stockholm, Sweden Storytel Full timeAbout the RoleWe are seeking a highly skilled Data Analyst to join our Analytics team at Storytel. As a Data Analyst, you will play a critical role in delivering actionable insights to drive business decisions and growth.Key ResponsibilitiesPerform end-to-end data analysis to identify trends, patterns, and correlations that inform business strategyDevelop...
-
Senior Global Customer Insights Specialist
2 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.You will lead and deliver business...
-
Senior Global Customer Insights Specialist
4 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Key ResponsibilitiesLead and...
-
Senior Global Customer Insights Specialist
3 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Key ResponsibilitiesLead and...
-
Key Business Insights Analyst
2 days ago
Stockholm, Stockholm, Sweden Tink Full timeAbout the role:We're looking for a skilled Data-Driven Decision Analyst to join our team at Tink. As a Product Analyst, you'll play a crucial part in building and shaping the future of insight work at a leading fintech player.Key responsibilities:Support analytics projects and initiatives from inception to delivery.Collaborate efficiently with stakeholders...
-
Senior Data Analyst
2 months ago
Stockholm, Stockholm, Sweden Rovio Full timeAbout the RoleWe are seeking a highly skilled Senior Data Analyst to join our team at Rovio, a leading game development company. As a Senior Data Analyst, you will play a key role in driving business growth and improving game performance by analyzing data and providing actionable insights.Key ResponsibilitiesDesign and implement data analysis and reporting...
-
Product Data Analyst
2 weeks ago
Stockholm, Stockholm, Sweden Storytel Full timeAbout the RoleWe are seeking a highly skilled Product Data Analyst to join our Analytics team at Storytel. As a Product Data Analyst, you will be responsible for delivering actionable insights to facilitate decision-making and enable commercial opportunities across the organization.Your primary focus will be on providing data-driven recommendations to...
-
Sustainability Insights Analyst
2 months ago
Stockholm, Stockholm, Sweden Norrsken Foundation Full timeAbout the RoleWorldfavor is on a mission to make sustainable business the new norm.We're a global digital platform where users can easily share, access, and gain insights on corporate sustainability information. Our platform has grown rapidly, connecting over 30,000 businesses in more than 140 countries. We're proud to work with renowned clients, from Nordic...
-
Senior Strategy Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Cint Full timeUnlock Your Potential as a Senior Strategy Analyst at CintCint is a global leader in the consumer insights space, and we're seeking a talented Senior Strategy Analyst to join our team. As a key member of our strategy team, you'll play a critical role in shaping and implementing our company's strategy, working closely with senior leaders and stakeholders to...
-
Product Analyst
2 months ago
Stockholm, Stockholm, Sweden Tink Full timeAbout the RoleWe're seeking a skilled Product Analyst to join our team at Tink, a leading fintech player. As a Product Analyst, you'll play a crucial role in ensuring our customers and developers have an exceptional experience with our products.Key ResponsibilitiesCollaborate with cross-functional teams to drive data-informed decision makingDesign and...
-
Director of Data Insights
2 months ago
Stockholm, Stockholm, Sweden Spotify Full timeJob DescriptionSpotify's Platform Mission is responsible for the company's tech infrastructure, including cloud services, data ecosystem, and client infrastructure. We are seeking a highly experienced Director of Data Insights to guide and oversee the Insights work across the Mission.Key ResponsibilitiesDevelop and drive the Mission level Insights Strategy,...
-
Digital Insights Specialist
2 months ago
Stockholm, Stockholm, Sweden We IT Global AB Full timeWeb Analyst Job DescriptionWe are seeking a skilled Web Analyst to contribute to the optimization of our website's user experience and conversion rates. The ideal candidate will focus on analyzing website traffic, user behavior, and performance metrics to provide actionable insights and recommendations.Key Responsibilities:Website Performance Analysis:...
-
Business Analyst Intern
1 month ago
Stockholm, Stockholm, Sweden Simon-Kucher & Partners Full timeUnlock Your Potential as a Business Analyst InternAt Simon-Kucher & Partners, we're looking for a talented Business Analyst Intern to join our team. As a Business Analyst Intern, you'll work closely with our consultants on projects, developing insights and recommendations that drive business growth. You'll have the opportunity to learn and develop key...