Customer Insight Analyst
1 week ago
About Nordea Bank
Nordea Bank is a leading financial institution committed to providing innovative solutions to its customers. We're dedicated to creating an agile environment where experimentation and growth thrive.
Job Opportunity
We're seeking a Customer Insight Analyst to join our SME Digital team in Business Banking - Corporate Digital. As a key member of our Product Management team, you'll play a vital role in making sense of our online and offline data, driving better decisions, and understanding customer needs.
Key Responsibilities
- Analyze and provide insights to customer behavior and journeys within mobile and netbank via Adobe Analytics Workspaces
- Analyze and provide insights to customer characteristics through different data sets
- Deliver deep-dive analysis and generate data-driven insights with recommendations to the product development teams and senior stakeholders
- Support product teams with tracking implementations in a way that enables good analysis and follows general tracking framework (e.g. conversions, flow analytics)
- Share your findings with various stakeholders across the organization via presentations, reports, and dashboards but also developing and owning Key Results and KPI's
Requirements
- Bachelor's or Master's degree in a relevant field (engineering, computer science, statistics, etc.) or equivalent job experience
- Experience in implementing tracking, analyzing online (web or mobile) data by using web analytics tools (e.g. Adobe Analytics or similar) and presenting results
- Having experience in at least one self-service analytics platform is a plus (e.g. Power BI, Qlik Sense, Tableau, etc.) and writing basic/moderate SQL queries
- Ability to communicate findings in an engaging manner
- Fluency in English
What We Offer
You'll join a team of professionals passionate about understanding our customers and have a focus on learning and developing. The role is based in Helsinki or Stockholm.
-
Customer Insight Analyst
1 day ago
Stockholm, Stockholm, Sweden Nordea Bank Full timeAbout Nordea BankNordea Bank is a leading financial institution committed to providing innovative solutions to its customers. We're dedicated to creating an agile environment where experimentation and growth thrive.Job OpportunityWe're seeking a Customer Insight Analyst to join our SME Digital team in Business Banking - Corporate Digital. As a key member of...
-
Senior Global Customer Insights Analyst
2 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through the use of internal and...
-
Senior Global Customer Insights Analyst
4 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team at TUI. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Key ResponsibilitiesLead...
-
Product Insights Analyst
4 weeks ago
Stockholm, Stockholm, Sweden EasyPark Group Full timeAbout the RoleWe are seeking a highly skilled Product Insights Analyst to join our Analytics function at EasyPark Group. As a key member of our team, you will play a critical role in empowering product teams with data-driven insights, helping them make informed decisions.Key ResponsibilitiesData Analysis: Uncover valuable insights through quantitative data...
-
Product Insights Analyst
3 weeks ago
Stockholm, Stockholm, Sweden EasyPark Group Full timeAbout the RoleWe are seeking a highly skilled Product Insights Analyst to join our Analytics function at EasyPark Group. As a key member of our team, you will be responsible for empowering product teams with data-driven insights, helping them make informed decisions.Key ResponsibilitiesData Analysis: Uncover valuable insights through quantitative data...
-
Data Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Funnel Full timeAbout the RoleWe are seeking a highly skilled Data Analyst to join our Business Analytics team within Funnel's established Revenue Operations function. As a Data Analyst, you will play a critical role in using data to drive business decisions and growth.Key ResponsibilitiesData Analysis and Insights: Analyze and interpret complex data sets to uncover trends...
-
Data Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Funnel Full timeAbout the RoleWe are seeking a highly skilled Data Analyst to join our Business Analytics team within Funnel's established Revenue Operations function. As a Data Analyst, you will play a crucial role in using data to drive business decisions and growth.Key ResponsibilitiesData Analysis and Insights: Analyze and interpret complex data sets to uncover trends...
-
Customer Insights Analyst
2 weeks ago
Stockholm, Stockholm, Sweden Headquarter Stockholm - Strawberry Full timeAbout the RoleWe are seeking a highly skilled Customer Loyalty Analytics expert to join our team at Headquarter Stockholm - Strawberry. As a key member of our analytics team, you will play a crucial role in enhancing the member experience and strengthening both transactional and emotional loyalty within our club.Key ResponsibilitiesAnalyze internal and...
-
Customer Insights Analyst
2 weeks ago
Stockholm, Stockholm, Sweden Headquarter Stockholm - Strawberry Full timeAbout the RoleWe are seeking a highly skilled Customer Loyalty Analytics expert to join our team at Headquarter Stockholm - Strawberry. As a key member of our analytics team, you will play a crucial role in enhancing the member experience and strengthening both transactional and emotional loyalty within our club.Key ResponsibilitiesAnalyze internal and...
-
Web Analyst
3 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a skilled Web Analyst to join our team at TUI, where you will play a key role in driving business outcomes through data-driven insights. As a Web Analyst, you will be responsible for analyzing and visualizing data to inform business decisions and optimize the digital customer journey.Key ResponsibilitiesDeliver actionable...
-
Product Insights Analyst
3 weeks ago
Stockholm, Stockholm, Sweden EasyPark Group Full timeAbout the RoleWe are seeking a highly skilled Product Insights Analyst to join our Analytics function at EasyPark Group. As a key member of our team, you will play a critical role in empowering product teams with data-driven insights, helping them make informed decisions.Key ResponsibilitiesData Analysis: Uncover valuable insights through quantitative data...
-
Strawberry Insights Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Strawberry Full time{"h1": "Strawberry Insights Analyst", "p": "At Strawberry, we're on a mission to revolutionize the hospitality experience through innovation and technology. As a Group Insights Analyst, you'll play a critical role in enhancing our group reporting processes, ensuring accurate data collection and analysis, and contributing to detailed reports that reflect the...
-
Senior Global Customer Insights Specialist
7 days ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through the use of internal and...
-
Senior Global Customer Insights Specialist
2 days ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As a key member of our Global team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through the use of internal and...
-
Strawberry Insights Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Strawberry Full timeAbout the RoleWe are seeking a skilled and dedicated Strawberry Insights Analyst to join our Insights & Analytics team. As a key member of our team, you will play a critical role in enhancing our group reporting processes.Key ResponsibilitiesSupporting Group Reporting Initiatives: Assist in the development and maintenance of group reporting systems, ensuring...
-
Data Analyst
3 weeks ago
Stockholm, Stockholm, Sweden Storytel Full timeAbout the RoleWe are seeking a highly skilled Data Analyst to join our Analytics team at Storytel. As a Data Analyst, you will play a critical role in delivering actionable insights to drive business decisions and growth.Key ResponsibilitiesPerform end-to-end data analysis to identify trends, patterns, and correlations that inform business strategyDevelop...
-
Commercial Insights Analyst for Northern Europe
4 weeks ago
Stockholm, Stockholm, Sweden Qatar Duty Free Full timeJoin Qatar Duty Free as a Commercial Insights Analyst for Northern Europe Qatar Duty Free is on an innovative journey to enhance customer engagement and we are seeking a dedicated Commercial Insights Analyst for the Northern Europe region. Based in a dynamic environment, you will play a crucial role in supporting our operations across Northern Europe, which...
-
Data Analyst
4 weeks ago
Stockholm, Stockholm, Sweden Star Stable Entertainment AB Full timeAbout Star Stable Entertainment ABWe are a leading online gaming company that has been making a difference in the gaming industry since 2011. Our mission is to create a game that empowers girls and women to take an active role in the gaming world. We strive to challenge the status quo and create a more inclusive and diverse gaming community.The PositionData...
-
Senior Global Customer Insights Specialist
2 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a highly skilled Senior Global Customer Analyst to join our team. As an Interim Senior Analyst, you will lead and deliver business value through different analytical projects, such as NPS driver and financial impact analysis, personalization, and segmentation.You will use a wide range of customer data, including booking, digital,...
-
Strawberry Insights Analyst
2 weeks ago
Stockholm, Stockholm, Sweden Strawberry Full timeAbout the RoleWe are seeking a skilled Group Insights Analyst to join our Insights & Analytics team at Strawberry. As a key member of our team, you will play a critical role in enhancing our group reporting processes, ensuring accurate data collection and analysis, and contributing to detailed reports that reflect the overall performance and financial health...