Service Specialist

1 week ago


Gothenburg, Västra Götaland, Sweden Lernia Bemanning & Rekrytering Full time

Kvalitetsfokus

Vi söker en Service Specialist som vill arbeta i ett team där kundnöjdhet och personlig service står i fokus. Vi har ett betyg på 9,6 i kundnöjdhet och en genomsnittlig svarstid på endast 2 minuter.

Uppdragets innehåll

Den sökande kommer att hantera telefonsupport inom områden som elhandel, elnät och fjärrvärme. Dina huvudsakliga uppgifter kommer att innefatta hantering av Prodat-meddelanden, fjärrvärmeavtal, laddningstjänster och svar på frågor kring fakturor och elnät.

Om dig

Vi söker dig som har erfarenhet av kundtjänst och administrativa uppgifter. Erfarenhet inom elhandel och elnät är meriterande, men viktigaste är din förmåga att leverera högklassig service via telefon. Du prioriterar kvalitet framför kvantitet och arbetar effektivt för att lösa kundärenden på ett strukturerat sätt.



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