Order Management Specialist
4 hours ago
At Getinge, we strive for excellence in delivering life-saving technology to our customers. As a Customer Order Specialist, you will be part of an Order Management team responsible for ensuring timely and accurate order delivery.
\Key Responsibilities:
\- \
- Manage the end-to-end order process, including order entry, tracking, fulfillment, and financial conditions to ensure accuracy and timeliness.\
- Collaborate with the Supply Planners and Production Planners to secure material for on-time delivery to customers.\
- Proactively communicate order status against delivery plans and business goals/targets.\
- Actively participate in third-party logistic service provider collaboration and outbound processes.\
- Investigate and answer customer questions related to orders such as configuration, lead time, delivery date, transport mode, transport tracking, and transport claims.\
- Work closely with the Order Management team to achieve customer satisfaction and contribute to the fulfillment of corporate requirements for on-time delivery and revenue.\
- Collaborate with the dynamic Order Management team to achieve customer satisfaction and contribute to the fulfillment of corporate requirements for on-time delivery and revenue.\
As a Customer Order Specialist, you will have the opportunity to work partly remote and enjoy a flexible approach to your workplace. You will be part of a diverse team of passionate people who are committed to making life-saving technology accessible for more people.
\What You Will Bring
\- \
- Upper secondary school, complemented with experience from Supply Chain related roles – preferably within Outbound and export.\
- 3-5 years' experience in order management.\
- Experience in SAP or other modern ERP-systems is meritorious.\
- Fluency in Swedish and English.\
- A customer-focused, service-minded, flexible individual with an ability to have a holistic perspective and prioritize effectively.\
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