Logistics and Distribution Associate

7 hours ago


Stockholm, Stockholm, Sweden Swedish Match Full time

Swedish Match is at the forefront of a revolutionary change, transforming our business towards smoke-free products. As a Sales Order Specialist, you will play a crucial role in this transformation, developing and maintaining professional relationships with our business customers.

Responsibilities:

  • Develop and maintain relationships with business customers and distributors.
  • Collaborate with third-party suppliers, such as warehousing and logistics providers.
  • Register and review sales orders in SAP.
  • Manage complaints and monitor the delivery of goods.
  • Continuously seek ways to develop and improve processes.
  • Ensure efficient and timely product order flow to our business customers.
  • Manage backend processes of the eCommerce platform for restocking websites.
  • Implement new systems and processes by conducting tests to support further developments.

Requirements:

  • Bachelor's degree in a relevant discipline.
  • 2-3 years of relevant work experience in customer service or logistics.
  • Fluency in written and spoken English; proficiency in a Nordic language is highly beneficial.
  • Proficiency in MS Office, especially Excel.
  • Knowledge of SAP is favorable.


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