Donor Loyalty Specialist with Swedish Focus

11 hours ago


Stockholm, Stockholm, Sweden Kvinna till Kvinna Foundation Full time

Do you have what it takes to drive successful fundraising initiatives and enhance donor loyalty?

About the Job

As Fundraising Manager, you will play a crucial role in driving fundraising success and fostering long-term donor relationships.

Key Responsibilities
  • Develop and implement strategic plans to enhance donor loyalty and retain existing donors.
  • Manage the CRM system to ensure efficient data analysis and effective donor engagement.
  • Collaborate with our marketing team to develop targeted marketing campaigns and optimize fundraising performance.
  • Monitor and analyze key performance indicators such as donor retention, acquisition, and upgrades.
  • Provide exceptional customer service to donors and ensure timely resolution of any issues.
What We're Looking For

We seek a highly motivated and results-driven professional with a strong track record in customer/donor loyalty.

Qualifications
  • Relevant higher education in marketing, communication, sales, or a related field.
  • At least 3 years of experience in CRM systems and fundraising, preferably in a non-profit setting.
  • Expertise in CRM platforms (Salesforce or similar) and marketing tools like Marketing Cloud.
  • Strong analytical skills and familiarity with reporting tools for statistical analysis.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.


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