![Mogotel Kista Hotel AB](https://media.trabajo.org/img/noimg.jpg)
Guest Experience Fokus Tjänsteman till Receptionslaget
1 day ago
Vidare ansvarar du för att:
- Leva upp till våra kundtjänststandarder och se till att våra gäster får den bästa möjliga upplevelsen.
- Identifiera och rapportera eventuella problem eller konflikter som kan påverka gästupplevelsen.
- Arbeta tillsammans med våra avdelningar för att säkerställa att våra gästers behov och preferenser tillgodoses.
- Bidra till att utveckla våra processer och rutiner för att förbättra gästupplevelsen.
För att kvalificera dig för rollen bör du ha erfarenhet av arbete i hotellreception, god kommunikationsförmåga i svenska och engelska samt ett genuint intresse för att bygga relationer och inspirera andra. Erfarenhet av problemhantering med fokus på gästnöjdhet är även meriterande.
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Ambassador of Excellent Guest Experience
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Guest Services Director
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Guest Services Director
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Manager of Hotel Experience
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Customer Experience Associate
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Customer Experience Manager
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Nordic Workplace Experience and Behavior Expert
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